International Flight Attendant
Omni Air International
Base Assigned During Training: DFW, SEA, BWI, IAD, LAS, MCO
Who are we?
Omni Air International is a private international charter airline providing tailored service to our passengers. We are specializing in offering services to Government agencies, the military, commercial clients, sports teams, TV productions, corporate clients and we are proudly providing services to humanitarian missions. Our crew aims to exceed expectations, inspire through genuine hospitality, and ensure the safety of each and every customer onboard.
What you’ll do:
- Serve and Care: Ensure passengers have a safe, comfortable, and memorable journey by delivering excellent customer service.
- Travel the World: Embark on international flights to some of the world’s most exciting and beautiful destinations. With Omni you will visit world’s most unusual places.
- Safety First: You will become top tier safety professional. Perform safety duties, including pre-flight checks and emergency procedures.
- Create Connections: Build relationships with passengers from all walks of life and provide personalized service on each flight.
- Teamwork: Collaborate with fellow crew members to maintain a positive and professional in-flight experience.
What we offer?
- Exploring the World: Visit countries and cities across all continents and enjoy layover in world’s most unique and beautiful destinations.
- Paid Training: 4.5 weeks paid training. Omni will provide your flights to and from training with accommodation and transportation to and from our training facility based in Dallas.
- Career Development: Omni is a place to be if you are looking for personal growth. We offer opportunities for career growth and advancement.
- Work-Life Balance: Our schedules allow Omni Flight Attendants balance with their time on the road with personal time.
- Dynamic Environment: You will be joining a supportive, diverse and inclusive team that values collaboration, teamwork and mutual respect.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide exemplary customer service to exceed customer satisfaction.
- Project and maintain a positive attitude and composure at all times.
- With a focus on customer service, effectively communicate verbally while making public address announcements, performing safety demonstrations, and providing instructions, timely informational updates, and write detailed reports.
- Interact professionally with a wide variety of people from a broad range of cultures.
- Answer customers’ questions and provide assistance when necessary, particularly to individuals needing special assistance (such as unaccompanied minors, individuals with special needs, and the elderly).
- Provide customer service assistance such as lifting, transporting, and stowing luggage into overhead bins or storage areas.
- Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations. Respond effectively during emergency situations. Provide emergency medical assistance (e.g., performing CPR and basic first aid) to assist individuals in distress.
- Ensure the aircraft and customers are in full compliance with policies, procedures, regulations, and safety guidance.
- Prepare and serve alcoholic and non-alcoholic beverages, snacks, and meals containing peanuts, beef, port, and/or seafood, as well as receive and process payments for purchased items.
- Act as an accurate and courteous source of information for passengers, taking immediate steps to initiate service recovery when needed.
- Assist passengers and fellow crew members during emergency situations, effectively implement instructions from the flight deck crew, and follow Omni established emergency procedures.
- Work both independently and as part of a team to accomplish work tasks.
- Work in confined spaces with exposure to the following: nuts, animals, latex gloves, perfumes, cleaning solvents, fumes, dust, pet dander, etc. Individuals with allergies must have the ability to effectively manage allergies in accordance with onboard service standards to perform job responsibilities in this environment.
- Perform required pre-flight and security checks, reporting any discrepancies to the Purser.
- Provide special assistance to passengers, including stowing luggage in overhead compartments, emergency medical aid, and assist disabled passengers.
- The work involves travel in an aircraft under pressurized conditions and airport operations environment.
- Maintain professional appearance and compliance with uniform and appearance guidelines at all times.
- Ability to be dependable, flexible and committed to reporting on time and completing work assignments.
- Manage time to complete required work assignments and to ensure overall punctuality.
- Adjust work activities to adapt to changing work conditions, such as scheduling changes or charter service requirements.
- Administratively responsible to the Inflight Supervisors/Managers, and functionally responsible to the Purser of the flight to which the Flight Attendant is assigned.
- Comply with the laws, regulations and procedures of those States in which operations are conducted.
- Comply with all authorities that have jurisdiction over operations that are conducted over the high seas or within a foreign country.
- Operate mechanical equipment and safety equipment to include but not limited to: stairs, oxygen systems, aircraft doors (pushing and pulling), evacuation slides/rafts, fire extinguishers, galley equipment, communications equipment, and lighting systems.
- Be engaged and informed on all company and departmental communication to ensure the latest updates are understood and implemented.
- Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies.
- Perform other such duties assigned by the Purser or Inflight Management.
MINIMUM QUALIFICATIONS
- Must be 21 years of age or older.
- Eligibility to work in the U.S.
- Must be able to speak, read, write, and understand English fluently.
- Ability to acquire and keep current a passport and travel documents to freely enter and exit all international destinations serviced by Omni with no impediment preventing entry.
- Ability to report to work at your assigned base within two (2) hours.
- High school diploma, GED or equivalent. BA/BS college degree preferred or a combination of education and related experience.
- Ability to use computers and work with a basic knowledge of Microsoft Outlook and able to complete all required paperwork.
- Ability to work a flexible schedule including nights, weekends, holidays, and extended hours when needed.
- Ability to work scheduled flight duty periods of 20 hours or more, and deadhead travel periods of 26 hours or more
- Ability to work variable blocks of duty days each month and 19 or more continuous days away from base at any time including nights, weekends, and holidays
- Test negative on an FAA mandated pre-employment drug test, and on subsequent tests under the Omni drug and alcohol testing policy applicable to employees occupying safety sensitive position.
- Must pass a 10-year Background check including a FAA required fingerprint-based criminal history records check
- Must be willing to comply with necessary pre-employment checks mandated by the Transportation Security Administration (TSA).
- Meet established standards, policies, laws and regulations including Federal Aviation Administration Regulations.
- Must attend and successfully complete Omni Flight Attendant training.
- Ability to open emergency exits and close aircraft doors weighing up to 60 pounds and use of a food/beverage cart requiring 32lbs of force when pushing or pulling.
- Stand/Walk more than 2/3 of flight time, sit less than 1/3 of flight time.
- Lift overhead up to 60 lbs
- Ability to reach above shoulder level into overhead bins and retrieve stored items which can be as high as 74” from the floor.
- Embraces a diverse set of people, thinking and styles.
- Work in aircraft aisles and galleys, and while standing, reaching (extending in front and to the side of the body and above the head), walking, kneeling, bending, twisting, and working in cramped or awkward positions. Walk and fit comfortably down the aircraft aisle while facing forward, and fit quickly through any exit.
- Hear and respond to customer and crew communications in situations with high background noise.
- Willingness to accept assignment to any Flight Attendant base after graduation from training, as dictated by the needs of the operation.
- Flexibility to relocate or commute to and from your assigned base location.
- Must physically be able to it in assigned jump seat with seatbelt, and shoulder harness fastened.
MENTAL CAPABILITY REQUIREMENTS
- Must have ability to apply common sense in understanding and dealing with the flying public displaying conduct that is diplomatic and professional at all times
- Must be aware of, and able to recognize and respond to, a variety of situations to include: emergency, medical, and security-related
- Ability to understand, remember, and apply oral and written instructions or other information
- Ability to communicate effectively so to be understood
- Appropriately respond and provide appropriate leadership during emergency/stressful situations and/or in handling disruptive customers
- Ability to work independently and collaborate effectively as a team member
- Must be able to identify and resolve problems in a timely manner
- Ability to make quick decisions which impact the department’s credibility, and services reacting in a positive manner during unexpected and/or serious situations
- Ability to complete routine forms, use existing form letters and/or conduct routine oral communication
Drug Free Workplace, Equal Opportunity Employer M/F/Disability/Veterans/VEVRAA Federal Contractor/Sexual Orientation/Gender Identity
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Military and civilian service alumni are encouraged to apply.
