As the customers'/authorities' single point of contact for Quality, you will ensure the communication and implementation of their requirements (including safety and reliability) throughout the company’s operational processes (develop, fulfil, support and source).
You will also ensure that all applicable activities along the product lifecycle (engineering and operations) are defined, planned and implemented (from the offer to the end of the product life-cycle including in-service phase if applicable).
You will do this in line with the defined business management processes to provide customers/authorities with the required degree of quality on time and on cost.
To do so, you will collect, analyze, visualize and interpret the relevant product and/or in-service performance data using all available means (manual and automatic) to identify and prevent early deviations and to take effective action by means of lessons learnt consideration and of root cause analysis in order to mitigate and resolve any quality issues.
You will as well participate or organize the deployment of preventive techniques in case of baseline changes (e.g. product modifications, manufacturing process changes, etc.).
You will be responsible for monitoring and assessing the quality of project process execution.
You will as well actively support the implementation of Program Excellence methodology (e.g. APQP) and/or any other applicable procedures/processes and you will ensure adequate corrective actions are triggered when deviations to proper implementation occur.
Where deviations occur, you will be involved in the handling of the non- conformance and waiver treatment including analysis of the deviations, monitoring of the corrective and preventive actions, as well as contributing to the improvement of the quality standards.
You will obtain the necessary evidence that the processes and activities comply with customer requirements.
You will devise, negotiate and implement the product assurance plan throughout the duration of the programme/project.
You will implement the internal phase review process and consolidate the technical risk register and monitor the associated risk mitigation actions' implementation.
You will also attest the conformity of the product with regards to contractual requirements and legal rules, and monitor the conformity & attestation status.
Finally, you will coordinate the resolution of customer Quality issues and provide feedback to avoid any future reoccurrence.
If authorized, you will support the company's certifications and interfaces with external quality authorities (ISO, IAQG, EASA, ECSS, etc.).
KEY DELIVERABLES: Product Assurance Plan, Non Conformance Analysis and Consolidated Action Plan including feedback, Technical Risk Register, Risk Mitigation Plan, End to End Product/Service Conformity, Attestation, APQP Key Business Deliverables such as Quality Plan Timing (when owner).
KEY ACCOUNTABILITIES: to demonstrate conformity to processes and requirements at Programme level to Customers and External Authorities (when authorized), to drive non conformity management at Programme level.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Airbus Canada Limited Partnership
Permanent
Professional
Quality Assurance
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