Fantastic challenges. Amazing opportunities.
GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn.in 2023. There are no limits to where you can take your career.
Job Summary
If you enjoy high pace, a flexible work scope and excel in different forms of comunication this role is for you!
This role carries a high level of responsability and you will be the focal for external daily communcation with our customers. You will also be a vital part within operations challenging and driving delivery performance and cost adherance/improvement on P/N level.
This is a very good opportunity to grow and build a good foundation for any potential leadership role in the future.
Job Responsibilities
The Site Customer Manager is responsible for the execution of contract, product strategies at site level and in line with requirements and the agreed scope.
Daily focus
- Voice of the Customer! – Challenge and drive improved delivery performance
- Run all daily external operational communication – Delivery adherence / Recovery plans / Non-conformance / Qualifications / etc
- PnL Manufactured Sales, Financial forecasting and trading delivery volumes
- Actively executes Risk and Opportunity Management
- Responsible for reconciliation and site’s sales order management related to delivery. Manage Arrears KPI.
- Responsible for change management on P/N level
- Manage customer related visits on site
- Lead customer production readiness assessments when required
- Manage customer score card
- Adheres to all program management standards and policies in accordance with the GKN Aerospace Program Management framework and contribute to process development.
- Represent Operations in PO-review process
- Responsible for undertaking any other activity required to ensure successful delivery of the program
Strategic focus
- Create and support Program Improvement Plans including cost improvement, pricing initiatives, enable Zero Defects Manufacturing, redesign initiatives, gaining agreement with relevant stakeholders according to LCG processes.
- Contract and Business case fulfillment – with focus on both obligations and rights
- Business Development in existing deals together with programs and procurement. Provide input to make, move, buy decisions and strategic procurement decisions.
- Support in the proposal and LCG process.
Job Qualifications
- BSc degree, in Engineering or economics or Equivalent experience
- Minimum 3 years of relevant business experience. Experience from Programs, Operations, Supply Chain and Procurment is meriting.
- You have good communication and reporting skills for internal and external tasks
- You are not affraid of working odd hours, availablity is essential in this role
- The position requires an outgoing personality with excellent collaboration skills as well as the ability to work independently
- You are result oriented with a strong sense of accountability and commitment
- You have the ability to work both strategic and handling daily operational tasks
- A good understanding of metric and data driven performance management
- Fluent in both Swedish and English, verbally as well as written
Personal Skills
- The ability to speak to all people at all levels are very important, an outgoing personality with high social skills is therefore very desireable.
- You are open, honest, structured and service minded
- You have the ability to create enthusiasm and bring energy to the team
- You thrive in a high pace environment
- You play to win
Application
The recruitmet process is ongoing, therfore do not wait to send in your application.
Last date for application: 2024-12-15
For More Information, Please Contact Hiring Manager
Victor Carlander, tel. 3553
The position requires that you undergo and be approved according to the current regulations for security protection. For positions where GKN's customer has requirements for security classification, this may, in some cases, involve specific citizenship requirements
Employment
Travel and Location: You will be stationed in Trollhättan. Travel is expectied when needed.
We’ll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go?
A Great Place to work needs a Great Way of Working
Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we’ve created a culture where everyone feels welcome to contribute. It’s a culture that won us ‘The Best Workplace Culture Award’. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work.
We’re also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.
We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.
