Department:
Revenue Management & Pricing
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Performance and Strategy Consultant delivers on our Purpose by ensuring daily air revenue generation meets or exceeds Company goals while maintaining our low cost brand. This role ensures the Revenue Management System has the most accurate inputs and executes full-scale strategic changes based on statistical analysis and simulation modeling.The Senior Performance and Strategy Consultant has an analytical mindset and is ready to drive the future of Southwest’s Revenue Management.
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
- Incorporate Yield Management, Pricing, and Technology concepts with Commercial goals to enable Revenue Management to maximize revenue while maintaining our low cost brand
- Enable Yield Management and Pricing to be more effective and efficient by consulting on difficult problems, being a subject matter expert in a host of areas and improving the base forecast and optimization of the Revenue Management System through consistent innovation
- Identify opportunities for revenue generation and drive decisions on Revenue Management, Commercial and Enterprise projects based on complex analysis
- Actively seek opportunities outside normal scope of work and proactively make recommendations based on RM system knowledge and analysis to improve revenue performance and meet Revenue Management goals
- Work directly with Revenue Management vendors to improve effectiveness of Revenue Management System
- Represent Revenue Management in cross-Team discussions and Enterprise initiatives, without direct Leadership involvement
- Act as a Project Leader with responsibility for performing research, data mining, developing conclusions and presenting findings to Senior Leaders for discussion and evaluation
- Present and communicate regularly to Revenue Management Senior Leaders and Vice President directly
- Develop, train and mentor junior analysts within Revenue Management
- May perform other job duties as directed by Employee’s Leaders
Knowledge, Skills and Abilities
- Expert knowledge of Yield Management theory and practice, Pricing strategy and execution, reservation systems, Global Distribution Systems, forecasting and optimization theory
- Skilled in Microsoft products: Excel (e.g. pivot tables, VBA), Access, Outlook, Teams, etc.,
- Skilled in SQL and database management and working knowledge of JAVA, Python, or Alteryx
- Ability to innovate, specifically in the Revenue Management & Pricing space
- Ability to quickly make sense of, combine, and organize information into meaningful patterns, present this data and provide in meaningful formats so others may continue analysis
- Ability to tell when something is wrong or is likely to go wrong—may not involve solving the problem, only recognizing there is a problem
- Ability to understand the implications of new information for both current and future problem-solving and decision-making
- Ability to identify and solve complex problems, at times this involves developing unusual or clever ideas but at its core using logic and reasoning
Education
- Required: High School Diploma or GED
Experience
- Expert level experience, expansive and far-reaching knowledge in:
- Yield Management including theory, strategy and practice (customer demand, bid price controls, dual RBD, etc.)
- Pricing including theory, strategy, and practice (Fare Basis Codes, ATPCO rules, etc.)
- Reservation Systems, Global Distribution Systems
- Working with large and complex datasets
- High level analytical problem solving
- Consistently innovating to solve problems
- SQL and Relational databases (Teradata, Oracle, Access, etc.)
Licensing/Certification
Physical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Ability to work extended hours as needed (occasional night and weekend work)
- Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Pay & Benefits:
- Competitive market salary from $118,600 per year to $131,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date12/04/2024
