Synopsis
Coordinate a team of agents and liaise with maintenance and guest services to ensure a wide range of airport operations are handled smoothly and effectively.
Accountabilities
SPECIFIC RESPONSIBILITIES
- Supervise airport resources and equipment utilization to ensure the efficient and timely execution of operations according with working instructions, safety procedures and policies
- Coordinate, control and supervise handling and network operations to ensure compliance with regulations and safety standards
- Provide to the team clear operating instructions to ensure activities are timely executed in compliance with regulations and procedures
- Manage, coordinate and monitor timeliness and accuracy of operations to ensure alignment with KPIs and external / internal regulations
- Monitor and coordinate Etihad Airways? and other airlines? turnaround operations to improve the On Time Performance of the HUB station and ensure compliance with regulations
- Monitor and overview extraordinary loading operations, to ensure execution is compliant with regulations and carriers procedures
- Conduct briefing and de-briefing sessions on assigned activities to identify and provide advice on areas of improvement
Education & Experience
EDUCATION and EXPERIENCE
- Minimum High School certification, UAE Driving license and relevant licenses specific to vehicles according to UAE regulations are required, ADP License, ADAS Specific Equipment License are preferred, Ramp/Freighter Handling Courses, basic knowledge of Dangerous Goods and of weight and balance principles is preferred.
- Minimum of 1 year experience in relevant field
About Etihad Airways
Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad’s codeshare partners, Etihad’s network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. All this ties into Etihad’s ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!
To learn more, visit etihad.com
