Summary
The Area Manager position will manage and be accountable for compliance and performance, including managing daily, weekly, and monthly metrics, of their designated airports around the Allegiant network seeking areas of improvement for all assigned airports. In addition, this position will be responsible for compliance with Allegiant Air's aspects and regulatory agency policies within the day-to-day operation of their set (current) station. This position leads the local management team for Fight Ops, Inflight, and Maintenance to ensure: On-Time Performance, teamwork, and continuous improvement. This position reports to the Regional Manager.
Visa Sponsorship Available
No
Minimum Requirements
Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check and pre-employment drug screen.
Education: High School Diploma/GED
Education Details:
Certification: No
Certification Details:
N/A
Years of Experience:
Minimum of five (5) years of airline operations experience, including two (2) years in management.
Other Minimum Requirements
•Must be able to assess emergencies on time, exercise sound judgment, flexibility, and respond calmly and effectively.
•Due to the above regarding emergencies, must reside within 60-minutes of the primary assigned airport location.
•Must be willing to work a flexible schedule, including nights, weekends, and holidays.
•High level of proficiency in Microsoft Office software.
•The Area Manager is required to obtain GSC certification.
•Must currently be a manager of a field station or base.
Preferred Requirements
•Excellent communication skills, both verbal and written.
•Demonstrated experience of leading managers.
•Ability to work in a stressful environment.
•Highly organized with multi-tasking abilities.
•Team approach and positive attitude.
•Bachelor's Degree in Business Education or relevant field.
•Minimum five (5) years of operations experience (airline industry), including two (2) in management.
Job Duties
•Establish and maintain safety compliance of aircraft, customers, facilities, and employee working environments.
•Address issues and provide corrective action as required to meet company goals.
•Ensure compliance with all Federal directives and security requirements.
•Audit to ensure quality assurance.
•Lead the management team, developing an environment that promotes On-Time-Performance, teamwork, collaboration, and encourages continuous process improvement.
•Evaluate the performance of the management team to include Inflight, Flight Ops, and Maintenance Managers as it relates to teamwork, On-Time-Performance, and overall station support.
•Provide feedback to the team's direct supervisors.
•Analyze performance against critical measures and develop and effectively implement solutions to achieve performance objectives for the entire base.
•Ensure station accountability for airline vendor functions and performance for local contracts providing service to Allegiant Air (i.e., fueling, skycap, security, catering, cleaning, and ground handling).
•Ensure compliance for controlling station expenses/cost and maintain an effective cost control program.
•Assist Station Leaders with investigating customer complaints and compliments, ensuring feedback is provided to Customer Relations on time.
•Assist with developing necessary corrective action or recognition and ensure accountability for implementation.
•Develop customer correspondence at an executive level.
•Establish airport and local community relations as liaison with airport city officials, FAA, TSA, OSHA, police, fire departments, and other groups wanting to experience the airport environment or hold a community event involving the airline and the airport.
•Evaluate performance and ensure effective development and implementation of appropriate measures and corrective action as required., including progressive counseling as needed.
•Ensure compliance with all procedures as outlined in our company manuals and monitor for current revisions and availability.
•Establish employee recognition programs for station achievements, including safety performance and revenue collection programs.
•Effectively communicate all airline business to internal and external departments and customers.
•Responsible for evaluating, manage and provide ongoing feedback to employees while developing individuals and encouraging career advancement (G4 stations only).
•Develop a succession plan (G4 stations only).
•Lead and present investigations for any safety, security issues, or OJIs (G4) related items.
•Lead by example, motivate to achieve results by exemplifying integrity, professionalism, and excellent communication skills.
•Develop customer correspondence at an executive level.
•Extensive problem solving daily and including working with irregular operations.
•Assist with Customer Service and Ground Operations functions as required.
•Assist HQ team with projects as requested.
•Provide administrative support for other stations for the Regional Manager.
•Monitor and effectively work with the assigned Stations/Bases to improve performance.
•Provide initial Progressive Counseling for other Managers at designated stations.
•Assist with new station openings or transitions.
•Travel as required.
•Model Allegiant's customer service standards in personal actions and when providing leadership direction.
•Other duties as assigned.
Physical Requirements
The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone. May be required to lift, push, pull, or carry up to 20 lbs. May be required to work various shifts/days in a 24-hour situation. Regular attendance is a requirement of the role. Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations. Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time. Some travel may be a requirement of the role.
Essential Services Provider
Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.
EEO Statement
We welcome all individuals from varied backgrounds and experiences to apply. Our company celebrates diversity, and we value the unique perspectives and talents that each person brings to our team.
Equal Opportunity Employer: Disability/Veteran
For more information see https://allegiantair.jobs
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$70,000 - $95,000 a year
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Full Time Benefits:
Profit Sharing
Medical/Dental/Vision/Life/ Disability Insurance
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Paid vacation, holidays, and sick time
Part Time Benefits:
Profit Sharing
Medical Travel Reimbursement
Legal, Identity and Pet Insurance
401K with an employer match
Employee Stock Purchase Plan
Employee Assistance Program
Tuition Reimbursement
Flight Benefits
Sick time
