Job Description
Why Rolls-Royce?
Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount.
We are proud to be a force for progress, powering, protecting and connecting people everywhere.
We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey.
We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.
Job Purpose职位目的：
Provide technical support on parts identification & verification, and compile maintenance spare parts list according to maintenance manual for MTU products. Maintain Material Master and Parts Supersession in SAP.
Key Accountabilities主要职责：
- As MCC Coordinator create a workflow in MS5 for new material creation.
- Maintain correct parts supersession in MS5 in line with global information
- Maintain and update BOM for parts and tools in SAP
- Support sales and service team to propose parts list as per MTU maintenance schedule
- Handle parts identification & verification as per customer enquiry
- Provide technical support as and when necessary, e.g. for customs declaration, import issues, etc
- Provide technical support to Warehouse regarding return parts from customers and usability of stored parts; make investigation report when needed
- Evaluate parts warranty claims and work with relevant parties to improve quality; maintain record of claims and its status; raise claim in TOGA
- Liaise with Buying Plants (SSG/SFN) for parts verification and update records in SAP
- Optimize processes and develop / maintain KPI
- Any other assignment from time-to-time
Key Experiences and any Qualifications职位主要经验和技能要求：
- Degree / Diploma holder in Mechanical / Electrical Engineering or similar, or possess equivalent qualifications
- At least 3 years relevant working experience
- Good command of both spoken & written English, good at office softwares
- Good communication, interpersonal skills and is a good team player
We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives which are crucial to innovation and problem solving. We believe the more diverse perspectives we have, the more successful we’ll be. By building a culture of caring and belonging, we give everyone who works here the opportunity to realise their full potential.
We welcome applications from people with a refugee background.
Job Category
Field Services
Posting Date
12 Dec 2024; 00:12