Are you interested in a wide range of tasks in the international flair of the airport world? Do you want to give all passengers, whether business or leisure, a good feeling and a great start to their journey? Then you've come to the right place!

Tasks

As a Customer Service Agent, you will be responsible for the following:

You manage operations planning and documentation for flights
You act in case of volume-, weight-, and trim-critical flights
You transmit necessary messages and data
You perform post-flight duties, including mandatory documentation
You ensure communication with local and central departments
You issue load instructions and weight/balance documents
You supervise safe and efficient turnaround operations
You coordinate loading and all involved service providers
You manage check-in, boarding, and gate procedures
You handle service desk tasks, including ticketing and payments
You manage lost & found baggage services
You assist passengers with irregularities and special needs
You ensure smooth lounge operations for premium guests
You follow safety and security procedures across all tasks

Requirements

The ideal Candidate should meet the following requirements:

You have a high school degree
You completed vocational training (desirable)
You bring 1-3 years of working experience (desirable)
You are fluent in English and Slovakian, both spoken and written
You have strong PC skills
You work diligently and systematically
You can work independently and take initiative
You are service-oriented and confident in sales
You handle ad-hoc decisions with ease and perform well under pressure
You are suitable for shift work
You are sociable, cooperative, and a team player
You maintain a well-groomed appearance
You may undergo a psychological aptitude test

Please note you must currently be eligible to work and remain indefinitely without any restrictions in Slovakia.

It is important to us that every salary reflects the qualifications and experience of the individual. To ensure fair compensation, each salary is calculated individually.

Apply online enclosing your convincing letter of motivation and your CV.

Company

Discover a world full of possibilities. Make your professional dreams come true at Austrian Airlines. We are an open and warmhearted community where internationality and open-mindedness play a major role. Hospitality and service-orientation are our top priorities, we put people – our employees just like our guests – first. We are focusing on creating an inspiring working environment where everyone can feel at home. Together we can create unforgettable experiences and memories. Let’s #CreateJourneysTogether

Contact

internationalrecruiting@dlh.de

Airline Jobs in Košice

Customer Service Agent (50%, all genders)