Overview
WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
About The Role & Team
The PMO PC will be responsible for supporting the definition, implementation, and project management processes and standards maintenance. This role involves reviewing and ensuring the quality of project deliverables, creating and monitoring key performance indicators (KPIs), and continuously help to improve project management practices within the EURO GEO organization.
This position thrives in a fast-paced, dynamic, and agile environment that spans the globe and welcomes cultural differences. Therefore, one will succeed in this role with a result-oriented approach and appreciate different perspectives and cultures.
What You Will Do
- Process Definition and Implementation: Participate in the development and implementation of standardized project management processes and methodologies. Ensure that all project management activities are align with organizational goals and best practices.
- KPI Development and Portfolio Monitoring: support the development of KPIs to measure project or portfolio performance and success. Monitor and analyze project metrics to identify trends and areas for improvement.
- Portfolio Management Support: Oversee resource allocation, capacity planning, monitor project financials, and economic indicators. Monitor project risk management, identify improvement areas, and propose effective controls to ensure project success. Track performance against KPIs, ensure compliance with quality standards, perform feasibility analysis, and select strategic projects.
- Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance project delivery and efficiency. Stay updated with industry best practices and incorporate them into the organization's project management framework.
- Documentation and Reporting: Develop, maintain and update comprehensive documentation of project management processes, standards, and guidelines in other to create a “knowledge base” for the organization. Prepare and present regular reports on project performance and quality metrics to stakeholders.
- Training and Support: Provide training, advice and support to project managers and team members on project management processes and tools. Help new members onboarding. Ensure that all team members are aware of and adhere to established processes and standards, promoting best practices and continuous learning.
- Organizational Change Management: Facilitate, develop and implement change management initiatives to ensure smooth and successful adoption of new processes and technologies across teams. Monitor and evaluate the impact of changes and make necessary adjustments to improve outcomes.
Qualifications
EXPERIENCE
- Bachelor's degree in business, Information Technology, or a related field.
- Formal project management training
- 1 year experience in defining and implementing project management processes, preferably in an IT environment.
- Excellent analytical and problem-solving skills.
- Ability to work effectively in a multicultural team environment and manage multiple tasks simultaneously.
- Strong communication and interpersonal skills.
- Knowledge of organizational change management principles and practices.
- Experience in IT project management desired but not mandatory.
- Good English level (B2-C1), as you will be working with international teams.
What We Offer
At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:
🏡 Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers).
⏰ Flex Day: Shape your workday to suit your life and your plans.
🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.
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Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health - a personalized, proactive platform to support diverse wellbeing needs.
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Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
🙌 Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
