Overview
WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We donβt just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA.
About The Role & Team
As a Project Coordinator, your primary responsibility will be to coordinate projects that make travel easy and safe for our customers at every step of the way, while also promoting sustainability and cultural diversity. Our projects can be defined as implementation, installation and configuration of hardware, software and IT solutions for airports, ground handlers and airlines in airports.
This role thrives in a fast-paced, dynamic, and agile environment that spans the globe and welcomes cultural differences. To succeed in this role, you should have a results-oriented approach and appreciate different perspectives and be capable of handling technological projects across different locations. Additionally, you should be proficient in internal resources procurement and logistics, people relations, and be committed to creating sustainable value for our customers and the environment.
What You Will Do
Project Coordination - perform, coordinate and track activities and deliverables for project completion. Submit and coordinate change requests, manage risks, control works status and communicate status to senior management. Perform all follow up work needed to ensure all deliverables and changes are completed as planned.
You will manage simple projects throughout its life cycle and there will be times when you will be assigned to assist a senior project manager by managing sub-projects or key task elements. With each assignment, you report regularly on the progress and manage each assignment through its completion.
- Project administration - As a Project Coordinator, one of your key responsibilities will be project documentation and administration. This involves creating and distributing meeting agenda items and meeting minutes, logging and raising risks and issues to project team, documenting the lessons learnt, handling the close-out process documentation requirement and managing recycling activities. Your ability to write clearly and accurately is crucial to the success of the project.
- Project Procurement and Logistics - Collaborate with the procurement department to manage the procurement of goods and services required for the project. Communicate the project requirements, budgets, and timelines to the procurement team and check the status of goods and materials that are being procured for the project. Coordinate with the Shipping team and suppliers to track delivery dates and ensure that goods are received as scheduled according to SITA Sanction Policy and export control laws and regulations. Collaborate with the accounts payable team and suppliers to ensure that payments are made according to the agreed-upon terms and schedules. Additionally, effectively handle any logistic delays resulting from supply chain or other factors aiming to address and minimize the impact on the project deliverables.
- Project improvement - Conduct research on various topics and issues that support quality improvement on projects. This can include analysing and reviewing past project documentation and lesson learnt, collecting and consolidating Customer Satisfaction Survey results, and researching improvement activities that can have a positive effect on project work assigned.
- Project other activities- As a Project Coordinator, you contribute to or create various project documentation such as the Procurement and Logistics Plan, Environmental Plan, and assist other project team members as needed. Depending on project scale, you may be also involved in inventory and warehousing tasks, ensuring the adherence to warehousing practices, proper storage, health and safety requirements, and the use of specific warehouse equipment. Additionally, you play a vital role in the project's quality process, by monitoring and guiding the team to meet quality standards while identifying and addressing any potential gaps.
Qualifications
EDUCATION QUALIFICATIONS
- Business or Administrative or technical degree
- Formal project management training
- French speaking is valuable, English is mandatory
Experience
Mandatory:
- You have one year experience in some activities like integration, delivery, operations, or general IT project management on one or more technical, general IT or Infrastructure projects within a commercial environment.
Optional
- You have purchasing and logistics experience.
- Also have experience with IT solutions in the travel and transportation industry.
What We Offer
At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:
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Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers).
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Flex Day: Shape your workday to suit your life and your plans.
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Flex-Location: Take up to 30 days a year to work from any location in the world.
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Employee Wellbeing: Weβve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health - a personalized, proactive platform to support diverse wellbeing needs.
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Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
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Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
