Ramp Service Agent - Part Time (San Francisco, CA, US)

American Airlines • Ramp Service Agent - Part Time (San Francisco, CA, US) • 1d ago

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.
The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement.
Starting pay is $21.46 per hour.

What you'll do

These are the essential functions of the job

Fleet Service Agent or Clerk / Fleet Service Crew Chief

This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.

Aircraft Movement

Guide aircraft by standing and holding wands at or above shoulder height
Operate machinery to perform airplane movement

Aircraft Arrival

Arrive at gate in advance of aircraft arrival
Participate in pre-arrival briefing
Chock aircraft wheels
Position safety cones around aircraft
Position equipment (e.g., air-start units, conveyors) by aircraft
Connect ground power, pre-conditioned air, and air-start units

Aircraft Servicing

Perform exterior lavatory servicing
Service aircraft potable water

Baggage Handling

Transfer baggage/cargo to and from belts, carts, baggage devices, and containers
Drive tug and cart to designated aircraft and drop-off areas
Open and close cargo door of aircraft Enter and exit the cargo compartment of aircraft
Remove baggage/cargo from aircraft cargo compartment Scan baggage/cargo
Interpret documentation (e.g., bag tags) to determine proper handling of baggage/cargo Finalize load plan (Crew Chief only)
Direct team in loading baggage/cargo in the aircraft cargo compartment according to weight and balance specifications (Crew Chief only)
Load baggage/cargo in the aircraft cargo compartment according to weight and balance specifications

Pushback

Disconnect ground power, pre-conditioned air, and air-start units
Ensure all equipment is removed from the safety envelope prior to pushback Remove chocks from aircraft wheels

Aircraft/Gate Safety

Monitor traffic around the gate area to prevent collisions
Remove any foreign-object debris from the safety envelope
Perform pre-departure and post-arrival aircraft walk-around
Inspect aircraft pre- and post-flight Report identified aircraft damage to crew chief, supervisors, pilots, and/or maintenance

Communication and Effective Operations

Ensure gate has resources needed to facilitate effective operations
Complete forms required for operational requirements (Crew Chief only)
Communicate with team members in a professional manner
Lead and direct team (Crew Chief only)
Follow Crew Chief/Lead instructions Communicate with others outside team (e.g., operations, load planners, other departments)
Communicate with flight deck using proper verbiage when necessary or required
Coordinate with other operational personnel to ensure efficient loading of baggage/cargo, aircraft servicing, and pushback

What you'll do (cont.)

General

Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA)
Adhere to company policies, procedures, and performance standards
Perform all functions in accordance with safety procedures and policies
Wear uniforms as required by company policy
Wear all personal protective equipment (PPE) in accordance with rules and regulations
Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes

Depending on your airport size, you may also do the following:

De-ice aircraft by directing a chemical/water stream at aircraft surfaces
Perform catering service

* Reasonable accommodations may be made for qualifying individuals with disabilities.

All you'll need for success

High school diploma or GED or international equivalent
Must be 18 years of age or older
Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
Must have knowledge of and ability to use basic computer skills
People-oriented and highly motivated, with a positive and cooperative attitude
Good communication skills
Applicable valid driver’s license as required by local authorities
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Ability to obtain jet bridge certification
Must have the ability to pass the US Postal Service background check

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.