Senior Manager, Data Quality, Risks and Standards

IATA • Montreal, CA • 1d ago

Employment Type: Permanent
Contract Duration:

At IATA, we speak for the airlines of the world, serving and supporting over 300 of them across all continents. We are passionate and knowledgeable about the aviation industry, and we strive to make it safer, smarter, more sustainable and more inclusive. We celebrate diversity and inclusion in our workforce, and we respect and value the different backgrounds, perspectives and skills of our employees. We also care about our employees’ wellbeing, and we provide flexible work arrangements, travel benefits, family-friendly policies, equal pay and a day off on your birthday. We believe in giving back to the community and encourage our staff to participate in volunteering activities that support causes they care about. We encourage you to join our global community of aviation enthusiasts, and we will do our best to make you feel comfortable during the interview process. IATA is more than a trade association; it is a vision of a better future for air travel.

About the team you are joining

Global Aviation Data Management (GADM) team is responsible for the development, implementation and support of data solutions needed to monitor safety, operational and capacity KPIs. These include, without being limited to:

Managing Data Sharing Programs (IDX, FDX, MCX and ADX).
Supporting OSS lines of business in their data, analysis, reporting, and dashboard needs.
Ensuring the availability, reliability, and quality of the data through performance tuning and continuous monitoring.
Identifying and driving process improvement opportunities to optimize performance of data warehouse.
Adhering to data governance policies, quality standards and best practices.

What your day would be like

Reporting to the Head of Data Quality & Analytics, your responsibilities will encompass the implementation of data quality and classification standards, as well as the maintenance of data and platform standards. This role involves managing the GADM risk registry, coordinating ISO renewal activities, enhancing the data quality pipeline, establishing processes for value-driven deliveries, and spearheading an OSS data stewardship campaign for data cataloging and classification.

You are expected to oversee the GADM ISO renewal activities, ensuring the team’s adherence to ISO standards.
Your role includes maintaining the Risk Registry. You will regularly collect operational risks from GADM team members, categorize them into different classes, and create action items for active risk tracking.
You are responsible for establishing a process for value-driven delivery of analytics requests. This includes ensuring proper quality control checklists, logging procedures, maintenance routines, and information handling protocols.
You will develop a process to engage other stakeholders, update them on the current status of their projects, and capture new requests through the Jira toolset.
As the leader of the data cataloging campaign within your division, you will work with multiple data stewards and domain-specific subject matter experts (SMEs). You will prepare workflows and processes to ensure the effective adoption of the IATA data cataloging tool for enhanced data quality & enrichment.
You will also be involved in Power BI Data model standardization, documentation process development for different business stakeholders.

We would love to hear from you if

Bachelor’s or master’s degree in a technical field
You have over five years of experience working with big data technologies
Experience with ISO standards and risk management for data projects
Experience with data quality management, quality management system, data process handling and data catalog tools (data classification, stewardship campaign)
Experience with task management, data management, documentation handling
Experience with process management and documentation tools like Jira and Confluence
Ability to work with multiple stakeholders, understand the product priorities, be able to see the big picture, strong problem solving skills
Excellent communication skills in English (a must)
Experience with aviation data (an asset)