Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Job Description
- Provide critical administrative and secretarial support to the Cabin Crew leadership team
- Together we’ll achieve success through effectively managing priorities and building relationships
- Permanent full-time opportunity based at our Head Office in Mascot
- Level 9 role on the Australian Services Union (EBA 12)
Job Description
As an
Executive Assistant you will be responsible for providing effective administrative and secretarial support for the Executive Manager Cabin Crew and his leadership team. Your strengths will be in managing competing priorities, handling confidential information and maintaining positive working relationships. Day to day you will be managing calendars, emails, travel and expenses. You will also be comfortable working in a fast-paced, dynamic team that supports critical events and activities that may fall outside of business hours due to the 24/7 nature of our operations.
You’ll Have:
- Proven ability to handle highly sensitive and confidential information with discretion and professionalism.
- Exceptional time management and organisational skills and ability to manage competing priorities
- Self-motivation with the ability to work independently while supporting a dynamic leadership team.
- Strong interpersonal and customer service skills, with a proven ability to build and maintain positive relationships.
- Meticulous attention to detail and accuracy in all administrative tasks, ensuring high-quality outcomes.
- Proficient in Microsoft Office Suite and a strong ability to adapt to new tools and technologies.
- Excellent written and verbal communication skills, with the ability to effectively engage with all levels of the organisation.
Why the Qantas Group?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.
Applications Close: Tuesday, 27 January 2026
