Turn insights into action!
Lead performance discussions across the organization and deliver data-driven analysis that guides better decisions and stronger processes.
Make a difference at every level - your next opportunity is here, apply now!
Tasks
As the Business Analyst USM, you will perform the following duties:
- Implement and continuously improve performance dialogues between all levels within the department
- Define, develop, and maintain key performance indicators to structure and analyze all ongoing business activities
- Monitor KPIs and ensure targets are met, perform root cause analyses, and track corrective actions
- Design, build, and continuously enhance Power BI dashboards, management cockpits, and analytical reports
- Support in the migration of existing Tableau reports and dashboards to Power BI, including functional redesign, KPI harmonization, and continuous improvement of the reporting landscape
- Collaborate with other process centers or departments on the development of KPIs, dashboards, and other performance management and reporting projects
* All other duties as assigned or required
Requirements
To thrive in this role, we value a combination of the following requirements:
- High school diploma/GED required
- Bachelor’s degree desirable
- Experience in data mining and applying results for business needs
- Fluency in English language required
- German language desirable
- Basic knowledge of aviation or MRO industry desirable
- Knowledge of process optimization techniques (e.g. LEAN), performance dialogues and key performance indicators
- MS Excel, MS Access, Qualitative and Quantitative Analytics, R, Word & PowerPoint, SAP; SQL, KNIME, Filemaker Python, Tableau as user
- Excellent analytical skills
- Excellent detail oriented
- Excellent innovation
- Excellent problem solving
- Willingness to travel
- Shift work / overtime
- Manage constant time pressure
- Manage high stress levels
- Must possess a legal work permit in the U.S.
* CV/Resume required
* Company may provide relocation assistance
About Lufthansa Technik Component Services LLC.
Lufthansa Technik is the worldwide leading independent provider of maintenance, repair, overhaul and modification services for civil aircraft. With tailored maintenance programs and state-of-the-art repair methods we ensure the durable reliability and availability of our customers’ aircraft fleets. We are an internationally-licensed maintenance, production and development company. With its six business units (Maintenance, Overhaul, Component Services, Engine Services, Landing Gear Services, and VIP Services and Innovation) the Lufthansa Technik Group offers its approximate 800 customers worldwide, a complete range of services round about aircraft technology.
