Responsibilities
Fleet Senior Specialist execute day-to-day fleet operations and administration across EMEA, ensuring timely service delivery, accurate data, and full policy compliance. Act as the primary point of contact for drivers and local HR/Facilities for transactional requests and in-life vehicle support.
Yor Responsibilities:
- Intake & Eligibility
Review and validate driver car applications and check eligibility against EMEA policy and documented country exceptions, routing compliant requests for approval within agreed SLAs. - Ordering & Delivery
Place orders for approved requests, coordinate PO creation with local Purchasing, track deliveries and vehicle swaps/extensions to ensure timely and accurate service. - Incidents, Fines & Fuel Cards
Open and track incident/fine cases, coordinate with providers/insurers, trigger payroll recovery as per policy, manage contestations, and administer fuel cards (issue, lock/unlock, reconcile, handle exceptions). - Finance, Data & Registry Management
Maintain accurate fleet master data and driver assignments; keep the central registry (vehicle/contract/driver/mileage) up to date; support mileage and utilization reconciliation and lease-related invoice validation. - Helpdesk & Communication
Act as primary point of contact for drivers and local HR/Facilities across EMEA, handling transactional requests and in-life vehicle support (including VIP and complex cases); maintain SOPs, FAQs, and communication templates. - Reporting & Continuous Improvement
Prepare and provide KPI and performance reporting to Shared Service Management and internal clients; support implementation of best practices to improve efficiency, reduce manual work, and ensure high-quality internal and external customer service.
Who we are looking for:
- Education
Higher education (preferably in Business, Administration, Finance, or a related field). - Professional experience
2–4 years of experience in administrative or coordination roles, ideally within shared services or operations.
Min.2 years of experience in a fleet-related role with exposure to multi-country environments.
proficiency in fleet management software is an advantage.
- Language skills
Very good knowledge of English (B2 /C1). Additional languages such as German, Italian, or French will be considered beneficial. Competencies & skills
- Problem-solving skills
- Proactive approach to process improvements and automation
- Ability to manage multiple tasks simultaneously
- Proficiency in MS Office and Excel
Qualifications
What we offer:
- Solid employer present on the market for over 100 years.
- Private Medical Care (Lux Med) and life insurance.
- Language classes.
- Flexible Working time (you can start your work day between 6.00 – 10.00).
- Remote work option: 1 day per week.
- Annual Bonus
- Referral program with great referral bonuses- to grow the community with people dear to you
- Employee Assistance Program (legal, psychological, financial consulting, etc.).
- E- learning platform.
- Recognition Award Program.
EMEA Business Descr
Parker Hannifin EMEA Sàrl (“PHEMEA”), based in Etoy, Switzerland, is the Principal Operating Company for Parker in the EMEA region. It is supported by a network of Parker Manufacturing Divisions and Sales Company Entities.
Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Learn more at www.parker.com or @parkerhannifin.
Parker is an equal opportunity employer and does not discriminate on grounds of age, race, religion, ethnic origin, sex, sexual orientation or disability in relation to recruitment and employment.
