JSG is hiring a Product Application Engineer in Schaumburg, IL. Must have a valid US passport. Salary range: $85K - $115KThis multifaceted role includes several key elements combining technical knowledge and customer engagement. This role is focused on the manufacturing technologies of laser welding and resistance welding.Skills:
- Evaluate customer applications with equipment present in the SSC (contact customers and/or Sales Managers & Reps to obtain the necessary information needed to complete the applications on time).
- Write a detailed report on findings to include recommendations for suitable equipment for the customer to use for their application.
- Develop, provide, and enhance demonstrations of equipment at the SSC.
- Travel to customer facilities. (Provide training classes, troubleshooting of their process, or conduct process development).
- Give presentations on process fundamentals, use and application of equipment.
- Strong technical proficiency in electrical or mechanical engineering and a proven record of problem-solving/project completion
- An Associate’s degree or higher in materials, physics, electronics, or related discipline, but we value equivalent hands-on experience and specialized certifications just as highly.
- Experience in material processing (welding, cutting, marking) is a plus.
- Experience in troubleshooting electric circuits or mechanical systems is a plus.
- Experience in customer service (technical or non-technical) is a plus.
- Installing, aligning, servicing lasers, resistance welders, and workstations with PLCs and motion control hardware and software.
- Training customers in the use and maintenance of our products.
- Provide training classes or troubleshooting of their equipment.
- Answering telephone inquiries regarding product operation, maintenance, and applications
- Collaborate with customers and other visitors on application development in-house.
- Travel up to 40%
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** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
