Email Management and Communication
· Check and Respond: Promptly manage emails to facilitate open communication.
· Assist Employees: Address inquiries, ensuring everyone feels heard and supported.
· Phone Management: Handle phone calls and queries from employees and trainees, maintaining clear communication.
· Compile and distribute end-of-day reports summarizing daily activities, promoting transparency.
Employee Onboarding and Administrative Support
· Process Documentation: Manage fingerprinting and badging paperwork for new hires.
· Coordinate Onboarding Activities: Guide new employees through necessary documentation.
· Complete Forms and Reports: Manage CBP forms, create rosters, and develop sign-in sheets to support operational needs.
Task and Team Management
· Clear Exceptions and Review Reports: Handle exceptions in AOD and post call-outs and tardiness reports.
· Participate in Team Meetings: Provide updates and engage in discussions to enhance workplace inclusivity.
Employee Assistance and Miscellaneous Tasks
· Support Employee Inquiries: Address inquiries and follow up on requests.
· Organize Files and Maintain Cleanliness: Ensure a welcoming work environment by organizing files and participating in office upkeep.
