What Will You Be Doing?
Frontier Airlines is seeking a motivated and analytical
Inflight Operations Strategy Intern to support strategic initiatives that enhance operational efficiency, crew performance, and the overall inflight customer experience. This role is ideal for a student who is passionate about aviation, operations, and process improvement and who is eager to gain hands-on experience in a fast‑paced airline environment.
As an intern, you will work directly with the Manager of Inflight Ops Strategy & Delivery on projects that impact crew-facing processes, technology, service delivery, and operational performance. You will gain exposure to cross-functional collaboration, data analysis, project management, and continuous improvement methods.
Essential Functions
Operational Strategy & Analysis – 30%
- Assist in analyzing inflight performance data and KPIs to identify trends, areas for improvement, and opportunities for innovation.
- Support development of process maps, workflow analysis, and operational improvement recommendations.
Project Support & Cross-Functional Collaboration – 25%
- Participate in cross-departmental initiatives alongside IT, PMO, Finance, Airport Affairs, and other teams.
- Support project timelines, documentation, and meeting preparation for major inflight initiatives (e.g., technology enhancements, base openings, automation efforts).
Technology & Process Improvement – 20%
- Assist in identifying and evaluating tools that improve crew efficiency and “self‑service” capabilities.
- Contribute to user testing, requirements gathering, and feedback analysis for technology projects.
Stakeholder Engagement – 15%
- Help maintain communication with internal partners, flight attendants, industry vendors, and other stakeholders.
- Draft materials such as presentations, briefs, and project updates for leadership.
Other Functions
- Support special projects assigned by Inflight leadership.
- Participate in brainstorming sessions and continuous improvement workshops.
- Assist in documenting policies, procedures, and program guidelines.
- Respond to department needs with a proactive, solutions-driven mindset.
Qualifications
- Currently pursuing a degree in Business, Aviation Management, Operations, Engineering, Computer Science, or a related field.
- Must fulfill FAA criminal background checks to qualify for escorted assess privileges to airport security identification display areas (SIDA), if applicable.
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
Knowledge, Skills And Abilities
- Possess excellent office and communication skills
- Working knowledge of PC, MS Office software to include Word, Excel, PowerPoint and Outlook preferred
Equipment Operated
Standard office equipment, including PC, copier, fax machine, printer
Work Environment
Typical office environment, adequately heated and cooled
Some weekend duties as needed
Physical Effort
Generally, not required.
Supervision Received
Close Supervision: The incumbent is assigned duties according to specified procedures and receives detailed instructions. Work is checked frequently.
Positions Supervised
Pay Rate
Class Year
Interns
($ per hour)
Freshman
19.50
Sophomore
20.50
Junior
21.50
Senior
22.25
Graduate Program
24.25
Please note: this posting has a closing date of on or before 4/9/2026, midnight MT.
Workplace Policies
At Frontier Airlines, we wholeheartedly support and have a strong commitment to Equal Employment Opportunity (EEO) and Affirmative Action. Frontier is committed to providing equal employment opportunities for all persons regardless of race, color, religion, gender, gender variance, sexual orientation, age, genetic information, martial status, national origin, citizenship status, disability, military, veteran status, and any other basis protected by federal, state, or local laws.
Diversity is an essential part of our success. Our company flourishes because of the unique backgrounds, skills and ideas that our team members contribute every day. We salute and actively recruit veterans. Military experience is valuable and transferable to many of the positions essential to the operations of our airline.
Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
