✈️ At LATAM, we invite you to elevate every journey, always. Would you like to be part of this purpose? 🌎 Then this opportunity might be for you!
📢 We are looking for our next AIRPORT SUPERVISOR to join the Airport Management team in Amsterdam. You will play a leading role in key operations, coordinating passenger service at counters, gates, and connections, focusing on resolving service disruptions to guarantee punctuality and customer satisfaction. You will be responsible for training, developing, and guiding agent teams, promoting operational excellence and strict compliance with corporate procedures and standards, directly contributing to millions of people continuing to connect with the world.
✨ At LATAM, we believe in a diverse and inclusive workplace full of opportunities. This position is open to applications from people with disabilities, within the framework of the Equality Act and labor inclusion standards in Amsterdam.
🚀 There is no routine here; every day brings a new challenge. Your main responsibilities will include:
- Supervise and coordinate operations at counters, boarding gates, sales, Ramp Operations, and baggage services, ensuring service continuity and compliance with operational and customer service standards..
- You must have a valid permit to live and work in the Amsterdam (Mandatory).
- Lead work teams, managing shifts, roles, and leave, promoting a positive work environment and professional development through on-site observation, feedback, and performance tracking.
- Manage contingencies in coordination with airport authorities and operational areas, efficiently resolving incidents and ensuring the team's adaptability to changes.
- Ensure compliance with internal and external regulations, manage operational resources, and maintain fluid communication with key airport stakeholders.
🎯 What do you need to take off in this role?
- High school diploma or equivalent.
- At least 3 years of experience in similar functions is essential.
- If you know Excel and G Suite inside and out, you are one step ahead because they are highly necessary for this position!
- It is a plus if you also have knowledge of SABRE.
- We need you to have an advanced level of English (C1). If you got this far, we’re flying in the same direction!
💼 What awaits you as part of the LATAM team?
- Join a global industry: Be part of a vibrant, international, and constantly evolving business.
- Explore the world: Discover new destinations with our Staff Travel flight benefits.
- Thrive in a great environment: Join a dynamic, collaborative, and challenging workplace.
- Grow with us: Access professional development programs—your career can fly high with us!
- Wellbeing first: Access our LATAM Wellbeing Program, featuring global discounts on products and services.
📍 Where and how will you work?
- Work location: Schiphol Airport, Amsterdam.
- Work schedule: Full-time.
- Modality: On-site.
✋ Before applying, please keep in mind:
- Register with your personal email (avoid using corporate or university accounts).
- Attach your CV in PDF format only.
- At LATAM, we NEVER request payments or deposits to participate in our selection processes.
🌟 Are you ready to fly with us?
✈️ Apply now and join us on this journey!
