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Audit Management:
- Develop and implement audit protocols and procedures for training programs to ensure adherence to DGCA and BCAS regulatory standards.
- Conduct regular audits of training materials, processes, and documentation to identify areas of non-compliance and recommend corrective actions.
- Maintain comprehensive records of audit findings, corrective actions, and follow-up activities to ensure continuous improvement in training compliance.
Compliance Strategy Development:
- Lead the development of training compliance strategies aligned with regulatory requirements and organizational objectives.
- Collaborate with internal stakeholders to design and deliver training programs that meet regulatory standards while enhancing operational efficiency and effectiveness.
- Stay abreast of changes in aviation laws, regulations, and guidance, and proactively adjust training content and delivery methods to ensure ongoing compliance.
Training Program Oversight:
- Ensure all training programs for airport stations, call centers, and other departments comply with internal and external regulations and standards.
- Conduct regular quality audits of training programs and implement corrective actions to maintain and improve training standards.
- Assist with updates to training manuals and procedures, ensuring they reflect current best practices and regulatory requirements.
Stakeholder Engagement:
- Serve as the primary point of contact for regulatory training stakeholders, fostering collaborative relationships and addressing compliance-related inquiries and concerns.
- Partner with internal departments to identify training needs, forecast timelines, and prioritize compliance initiatives in alignment with organizational goals.
- Provide expert guidance and support to internal teams on compliance matters, offering training and resources to ensure understanding and adherence to regulatory standards.
Documentation and Reporting:
- Maintain accurate and up-to-date documentation of training compliance activities, including audit reports, training materials, and regulatory correspondence.
- Prepare regular reports and presentations for senior management, highlighting compliance performance, areas of improvement, and recommended actions.
- Ensure compliance with documentation requirements for regulatory audits and inspections, facilitating timely responses to inquiries and requests for information.
Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.
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