Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Responsible to the –Director Corporate Safety, FDA and Investigations for the day-to-day operation of the Flight Data Analysis Laboratory and hardware equipment; managing all system resources, playback and FDA reporting tools for Air Canada and External Clients; coordinating IT and security audits on all FDA systems and links to third party applications; providing FDA support to Business Intelligence, Maintenance and other users of FDA and FDA data as defined and approved; coordinating with the Specialist, Flight Data Analysis and Programs and Specialist, IT and Data Services - FDA to develop and maintain FDA SQL database links to the Corporate BI Database and in integrating third party databases with the FDA system; overseeing all data mining and data query applications; and for conducting, reviewing and reporting on all flight data analysis work for their assigned Fleet(s).
Responsibilities:
- Coordinating all resources within the Flight Data Analysis laboratory including managing all computer systems and hardware including desktops, laptops, the internal wireless system and server equipment. Managing system software, including operating systems and anti-virus programs, and set-ups as well as monitoring all systems and processes to ensure system operations and integrity;
- Overseeing the equipment and processes to manage and collect flight data from the Flight Data Analysis fleet(s);
- Processing flight data and identifying adverse trends and safety issues. Specifically, notify Air Canada Maintenance of aircraft faults and deviations regarding aircraft systems and advising the Air Canada Gatekeepers of sensitive exceedance flights requiring further review;
- Developing unique software applications and improvements to enhance the basic Flight Data Analysis Program, including projects such as the design, development and/or enhancement of cockpit animation displays using unique Air Canada parametric data;
- Managing assigned Air Canada Flight Data Analysis aircraft data maps and recommending and coordinating changes and improvements to these products in collaboration with our external partners/service providers.
- Managing the Flight Data Analysis Program’s specific fleet event set and master list of parameters, as assigned, and overseeing changes to these documents and programs as required;
- Developing unique weekly, monthly, quarterly and ongoing system reports tailored to the needs and requirements of Air Canada, Flight Operations, Maintenance, Business Intelligence and other clients as required;
- Providing detailed comprehensive briefings for Quarterly Safety Boards, Fleet meetings, Risk meetings, Adhoc requirements etc., to Senior Management, Fleet Managers and selected audiences concerning Flight Data Analysis findings, risks and concerns;
- Maintaining a capability to respond to short notice taskings for data analysis and maintenance reviews to prevent unnecessary aircraft downtime and operational delays;
- Maintaining daily contact with Vendor Staff regarding work products and audit the quality of the Vendor’s work and support services, as appropriate, on an ongoing basis;
- Coordinating briefings, visits and inspections of the Flight Data Analysis Section as may be required to support and audits or legal requests;
- Managing all aspects of Program Security including monitoring the actions of internal and vendor staff, data access requests, sharing of data and data usage to ensure the Program remains in full compliance with agreed principles and standard operating protocols. Coordinate IT security audits on the Operating System and related FDA software as appropriate.
- Coordinating, and where necessary, providing support to FDA and non-FDA staff, including Maintenance, Flight Operations, Business Intelligence and ALPA personnel, in order that these Departments can effectively employ FDA resources. Develop lesson plans to assist Business Intelligence, Maintenance and Fleet staff to perform data mining / data query operations as appropriate;
- Assisting the Specialist, Flight Data Analysis and Programs and Specialist, IT and Data Services - FDA in developing tailored Flight Data solutions to internal and external clients such as developing a comprehensive event set to monitor maintenance issues on all FDA monitored Fleets.
- Assisting the Specialist, Flight Data Analysis and Programs and Specialist, IT and Data Services - FDA in developing appropriate linkages for FDA to support and share data/resources with the Company IT resources including any Centralized Database/Data Warehouse, as may be developed, and selected programs including LIDO, Jeppesen, Crew Rostering, Safety SIMS and Fatigue Risk Management amongst others;
- Coordinating the process to track data use, sharing and access requests and ensuring a proper audit trail and cost summary is established for each such request;
- Developing Flight Safety Awareness products, including charts, presentations, promotional materials, written correspondence and articles as may be appropriate, that arise due to the Flight Data Analysis Program;
- Providing oversight for the FDA web site. Develop a complimentary capability to push awareness, FDA and educational materials to crews via tablet technologies when appropriate; and
- This position will also support the multi-disciplinary Safety Management Team with file handling, reviews and responses as required. The incumbent will coordinate with the various safety managers as directed by the Director, Corporate Safety, FDA and Investigations to provide coverage over the flight and maintenance safety desks to ensure operational safety oversight is maintained.
- Participate in the Flight Data on call and Weekly data review coverage on a rotational schedule
- Manage safety reporting files from importing to closure and assist in the safety promotional efforts to all front-line employees and branch senior leaders.
- Assist with safety investigations and report writing to deliver detailed analysis of high risk events when required.
- Support audit activities as an subject matter expert in FDA and Operational safety when requested by our Corporate Quality Assurance Team.
Qualifications
- Education: Grade 12 minimum; university or college diploma preferred with emphasis on mathematics, computer science and/or engineering.
- Licence(s), attestation(s), certification(s), association(s) required
- Have or have held aviation industry professional license, e.g., airline pilot license, flight dispatcher certificate, AME license or have equivalent military flight experience.
- Six Sigma green belt training or equivalent is desired.
- Management Development training is desired
- Depth of skills and expertise required for the position
- Level 6 - Have or have held management positions within a Part 705 Canadian Air Operator or equivalent; Management experience shall include budgeting, project management oversight and human resources issues. Two years of experience with a Part 705 Canadian Air Operator and as a qualified Flight Safety Manager or equivalent experience in a government or Military environment. Must have experience in the field of Flight Data Analysis with specific knowledge of Flight Data Monitoring Programs, software and practices; must have advanced knowledge and skill with Flight Data Management software and program tools. Must have a demonstrated ability to quickly master unique and complicated Aviation software suites with a minimum of training. Must understand flight data traces, raw engineering data and be able to relate this information to flight events and parameters.
- Breadth (the scope) of skills and expertise required for the position
- Level 5 – At least 2 years operational management experience with a Part 704 or Part 705 Canadian Air Operator or applicable Government Department in the following areas: Flight Operations (including Flight Safety) and Maintenance (Technical) Operations.
- Level 5 – At least 2 years operational experience in a management capacity in an approved Flight Safety Program. Exposure to, or ideally, experience in the management or operation of a Flight Data Monitoring Program
- Range of business/industry knowledge required for the position
- Level 5 – Knowledge of Canadian Aviation Regulations and Commercial Air Services Standards, ICAO Annexes, FARs, Star Alliance Best Practices and JAR-Ops with specific applications regarding Flight Safety. In depth knowledge of 705 operations. Must have proven skills within Flight Safety, Flight Operations and Maintenance with appropriate certifications or proof of such education and capability. Must have proven superior interpersonal skills, writing skills and leadership capabilities.
- Criticality: Level 5 – position is required to satisfy existing ICAO, IATA/IOSA and pending Transport Canada legislation, as well as established Star Alliance commitments, to Flight Data Monitoring.
- Scarcity: Level 6 – operational background, with specific expertise in Flight Safety and Flight Data Monitoring is extremely difficult to secure given the developments in this specialized Flight Safety field.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Conditions of Employment:
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
