Job Profile
VistaJet Travel team members make business travel arrangements for all VistaJet employees travelling around the globe, while facing the most diverse travel challenges. We also serve a number of external corporate clients with their unique and very specific travel needs.
Founded in 2004, the company pioneered an innovative business model where clients have access to an entire fleet while paying only for the hours they fly, free of the responsibilities and asset risks linked to aircraft ownership. VistaJet’s signature Program membership offers clients a bespoke subscription of flight hours on its iconic silver and red jets, to fly them anytime, anywhere.
VistaJet is part of Vista Global Holding (Vista) — the world’s number one on demand charter operator, integrating a unique portfolio of companies offering asset-light solutions to cover all key aspects of business aviation. Vista clients have access to a global Members’ fleet of over 360 aircraft, including Global 7500, Global 6000, and Challenger 350 jets.
Your Responsibilities
As a Business Travel Consultant, you will liaise with all other VistaJet departments, in order to support and offer all our internal customers an enhanced experience with the best travel solutions.
Reporting to the managing director of VistaJet Travel, you will join a multilingual and dynamic team that provides support 24 hours a day, seven days a week. This role will follow a shift pattern of four consecutive 12 hour shifts, including night shifts, followed by four days off. Your responsibilities will include:
- Finding optimal and creative solutions;
- Processing flight, hotel and rental car bookings;
- Processing all the related documentation;
- Tickets Issuance and Refunds.
Required Skills, Qualifications, and Experience
- Excellent written and spoken English skills are mandatory. Additional fluency in written and spoken German will be an advantage;
- Professional experience in the Luxury Travel Industry or Business Aviation is preferred;
- You’re committed to provide excellent levels of customer service to all our customers – both internal and external;
- You’re able to think 'out of the box', have a “CAN DO” attitude to problem solving and able to work under pressure and with a great attention to detail;
- In-depth IATA knowledge including the use of a Central Reservation System:
- Umbrella software knowledge is a plus.
