How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
Become a member of Delta’s World Class Domestic Pricing and Revenue Management team as a Domestic Revenue Management Analyst. Delta’s RM professionals are responsible for maximizing the revenue generated on each flight and customer segment by aligning passenger demand with willingness to pay to offer the optimal mix of fare products. Core to Delta’s industry-leading revenue results, each Analyst uses a rigorous, innovative set of demand management and competitive pricing strategies. Every Revenue Management Analyst blends the art of demand management with the science of analytical expertise to create the right price for each customer on every flight.
As part of the department onboarding process, you will participate in a training cohort with the expectation of successful completion of the training courses and knowledge assessments.
DOM PRM Team Functions
- If placed in a Pricing role, you will monitor, initiate and communicate industry pricing actions including changes to fare levels, fare rules, policies, and pricing strategy execution
- Proactively manage Delta’s fare structure including prices and fare rules
- Identify and analyze market issues and trends, determining appropriate pricing actions, filing of actions, and post-audit assessment of actions
- If placed in an Inventory management role, you will be responsible for flight level revenue optimization by properly valuing our passengers and forecasting future demand levels
- Monitor and update the flight level demand forecasts through the analysis of historical and future booking trends, the pricing environment, industry capacity trends, the competitive landscape, and other factors
- Establish and maintain the flight level overbooking forecasts through the analysis of no-show behavior trends
- Use various and complex high-level dashboards, prescriptive to descriptive analysis, along with market specific data, to create an appropriate customer offer to best segment customers and maximize revenue
- Diagnose, interpret, and communicate basic market performance of revenue stats: LF, Yield, RASM, local vs. flow, drivers and actions
- Evaluate performance and post-departure trends to identify and leverage future opportunities while maximizing the revenue potential for each market
- Performing frequent ad-hoc analyses related to the assigned markets
- Communicate market trends, updates, recommendations and overall performance results to Revenue Management leaders and key stakeholders within the Commercial team
- Provide technical support to other revenue management groups and both internal and external distribution channels and reporting
- Work cross-functionally with Inventory Management, Pricing, Network Planning, Alliances, Sales, Marketing, and other teams to ensure alignment on market level strategies
What You Need To Succeed (Minimum Qualifications)
- Detail-oriented, analytical ability are required
- Strong presentation, public speaking and written communication skills are required
- Demonstrate ability to manage the frequent market dynamic changes quickly and function in a high pace environment
- Must be able to set priorities in a time sensitive environment based on revenue impact and be able to manage several responsibilities at once
- Must be intellectually curious, interested in problem solving where multiple variables are impacting market performance
- Must be able to work efficiently as part of a team and as an individual contributor, embracing diverse people, thinking and styles
- Good working knowledge of Microsoft Office software is required
- Consistently makes safety and security, of self and others, the priority
- High School diploma or GED equivalent
- Must be performing satisfactorily in current position
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Familiarity with airline economic and industry experience preferred
- 1-5 years of relevant work experience (requirement differs by grade level) or Bachelor's degree-Preferred major in Business, Finance, Economics, Marketing, or Statistics
