JOB PURPOSE
- To ensure the effective management and oversight of security protocols, compliance, and operations across all international stations.
- To coordinate with international regulators and Security Service Providers, ensuring that security measures meet both local regulations and corporate standards.
KEY ACCOUNTABILITIES
Strategic Activities
- Liaise with regulators & other agencies at foreign stations to understand their security requirements and ensure all operational documentation is compliant.
- Maintain & Implement SSP, MSP & SOPs) for international stations and assist in obtaining approvals from BCAS and other relevant bodies.
Operational Activities
- Brief Head - Operations on regular basis regarding all affairs related to international operations and its compliance.
- Manage relationships with international Security Service Providers (SSPs), including evaluation, and contracting processes.
- Oversee the SSPs’ functions to guarantee compliance with the contractual agreement and the service level expected by the airline. Suggest measures in cost control etc.
- Support in the reviews of security controls and procedures to ensure compliance with regulatory requirements and industry best practice.
- Stay up to date with the latest domestic and international security regulations, trends, and industry developments, and recommend innovative solutions to enhance security capabilities.
- Participate in security audits and inspections conducted by internal & external authorities including regulatory bodies, addressing any identified gaps or deficiencies and ensuring compliance with applicable regulations and standards.
Team Management
- Lead the team and provide direction on execution / implementation of tasks by prioritizing functional and organizational goals accordingly.
- Build a strong and motivated team, ensure the right people are in place to foster positive team spirit and facilitate teamwork across the International Ops Department.
- Assess the performance of all direct reports, encouraging effective collaboration and hold them accountable to various KPIs/SLAs.
Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting Manager.
SKILLS & QUALITIES REQUIRED
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Strong knowledge of National & International regulations, security best practices & BCAS Guidelines
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Familiarity with security technologies
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Strong Interpersonal Skills
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Coordination & Planning Skills
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Team Management
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Stakeholder Management
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KEY PERFORMANCE INDICATORS
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Incident Response
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- Security Incident Response Time
- Incident Resolution Rate
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Compliance
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Security System Performance
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- Security System Effectiveness
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Risk Management
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- Security Incident Reduction Rate
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KEY INTERFACES
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External Interfaces
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Security Staff
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- Work closely with the Head – Security Operations and Managers – International Operations to align national & international regulations, security best practices with overall organizational goals.
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Local Security Agencies
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- Engage with international regulators, SSPs, and local law enforcement agencies to ensure regulatory compliance and effective security measures.
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EDUCATIONAL & EXPRERIENCE REQUIREMENT
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MinimumEducation requirements
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Experience
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Minimum
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Desired
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- 12+ years of relevant experience in aviation security operations, preferably in international stations.
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- Knowledge of aviation security measures of domestic and international regulatory authorities.
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