As a Data Analyst in Passenger Revenue Accounting, you will play a key role in gathering data from multiple sources, performing analyses, and delivering reports that support strategic decision‑making.
Are you ready to represent the department in business meetings and maintain ongoing communication with management as well as with PRA Operations Teams?
If so, we look forward to your application!
Tasks
- Analyze processes and operational data to identify trends that require action or improvement
- Create, adjust, optimize, and interpret SQL queries to extract data, identify patterns, and generate insights
- Model data and workflows to support automation initiatives
- Use modern technologies and AI to drive continuous process improvements and automation
- Gather and integrate data from sources such as PNR, Sales, SIRAX, CORONA/Analytical Data Warehouse, and future platforms like One Data Platform/Operational Data Storage
- Utilize tools such as SQL, KNIME, Tableau, SAP/SIRAX, cloud analytics platforms, and AI technologies to analyze data in the context of usage audits and Revenue Accounting processes
- Identify meaningful data patterns and trends that signal areas for corrective action or optimization
- Collaborate closely with requesting departments and cross‑functional international teams
- Develop and maintain dashboards, reports, and automated workflows to visualize and communicate insights effectively
*Perform all other duties assigned or delegated by supervisors
Requirements
- Master’s/bachelor’s degree or at least completion of the 3rd year of studies, pref. in economic / statistics / mathematics / IT disciplines
- At least 3 years’ experience in service delivery, pref. in revenue accounting
- English B2-C1 level
- Knowledge of E2E Revenue Accounting processes - nice to have
- Knowledge of Revenue Accounting IT systems, e.g., OneRes (PNR History, E-Ticket Database), SAP (Beach, Sirax), Altea, SAMBA, Accertify, CORONA/ADW (reports)
- Good knowledge of Excel (pivot tables, power query, analytical functions, data visualization)
- Knowledge of the various reporting and data visualization methods such as BI tools (Tableau, KNIME – dashboards, charts, graphs)
- Knowledge of SQL queries
- First experiences in Java or Python
- Good knowledge about process improvement techniques (LEAN/KAIZEN methodology)
*CV/Resume required
*Must possess permit to work in Poland
The salary offer for this position will be presented after the interview stage, at the time of extending an employment offer, allowing sufficient time to review and discuss the proposed terms of employment and compensation.
About Lufthansa Group Business Services Sp. z o.o.
Lufthansa Group Business Services GmbH (LGBS) is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire company in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation. As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.
