This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
· Produce sales-qualified opportunities by proactively researching and identifying new business prospects, as well by converting inbound leads from marketing or other channels
· Manage and nurture relationships with existing clients who are actively purchasing or using American Airlines' products and services
· Identify and pursue new business opportunities within your assigned territory, focusing on customers who are "in the market" and engaged in transactions or decision-making
· Collaborate with sales colleagues to schedule meetings, transfer sales-qualified opportunities, and develop account targeting strategies.
· Develop and execute strategic account plans to drive revenue growth, customer satisfaction, and loyalty
· Collaborate with internal stakeholders, including Sales, Marketing, and Operations, to deliver customized solutions that meet customers' unique needs
· Support Account Managers with end traveler outreach at points of aggregation (e.g., episodic event activation, office visits for Loyalty promotions etc.)
· Conduct regular business reviews with clients to ensure their needs are being met and identify areas for improvement
· Analyze sales data and local market trends and share insights with internal stakeholders, including sales strategy, marketing and customer engagement teams
· Develop and maintain a deep understanding of American Airlines' products and services, and act as a subject-matter expert on competitive positioning of American Airlines in the local market
