Job Description
The Master Data Associate is responsible for maintaining and ensuring the accuracy of key master data across customer, pricing, and vendor records within enterprise systems. This role supports critical financial and operational processes by managing updates to customer and vendor master files, validating pricing and contract-related data, and ensuring system configurations are maintained in accordance with established controls and procedures. The position partners closely with Accounting, Sales, Procurement, and other cross-functional teams to resolve data issues, maintain data integrity, and support efficient business operations across the organization.
Responsibilities
Essential Duties and Responsibilities:
- Maintain and update Accounts Receivable customer master records, ensuring accuracy and completeness of customer data.
- Maintain and update customer pricing files across applicable systems (including FMS, AIS, and future-state systems such as FIM and EBS).
- Review and validate price change requests against supporting documentation and customer contracts to ensure accuracy and compliance.
- Process approved pricing updates within relevant systems while ensuring adherence to established procedures and controls.
- Coordinate with requestors to resolve incomplete or inaccurate pricing change requests and obtain any required supporting documentation.
- Validate and process contract-based pricing adjustments, including CPI-related updates, and obtain appropriate approvals from Sales or Contract teams.
- Maintain and update Accounts Payable vendor master records, ensuring vendor information is accurate and properly documented.
- Review and validate vendor change requests against supporting documentation and internal control requirements.
- Contact vendors directly when necessary to verify banking or payment details to support fraud prevention and data integrity controls.
- Follow established desktop procedures, internal controls, and workflow processes to ensure data accuracy, timeliness, and compliance.
- Perform data analysis and process reviews to identify potential improvements to master data management processes.
- Support cross-functional teams by responding to customer inquiries and data-related requests through the AR Customer Service shared mailbox.
- Assist with operational support activities, including printing and mailing monthly rent roll invoices as needed.
- Support the Master Data Manager by pulling reports, tracking KPIs, and monitoring data management activities.
- Upload invoices and related documentation to systems such as Coupa, InvoiceWorks, and Ariba as required.
- Provide guidance and support to offshore teams, including mentoring, answering questions, and participating in coordination meetings.
- Deliver professional and responsive customer service to both internal and external stakeholders.
- Participate in special projects or process improvement initiatives as assigned.
Additional Knowledge And Skills
- Strong written and verbal communication skills.
- Working knowledge of accounting and financial processes.
- Strong organizational skills and attention to detail with a focus on data accuracy.
- Ability to collaborate effectively within a team-based and cross-functional environment.
- Proficiency in Microsoft Office Suite, particularly Excel (including VLOOKUP, Pivot Tables, and basic formulas) and Outlook.
- Ability to manage multiple priorities and maintain accuracy in a fast-paced environment.
- Strong analytical and problem-solving skills with a focus on process improvement.
- Ability to prioritize tasks and meet deadlines while maintaining high data quality standards.
Qualifications
Minimum Education and/or Experience:
- Associate degree or higher in Accounting, Finance, Business Administration, or a related field.
- 2–4 years of experience in accounting, finance operations, or master data management.
- Equivalent combination of education, training, and relevant experience may be considered.
