✈️ Reach Thousands of Aviation & Aerospace Professionals for Just $249 — Post in 3 Minutes

Passenger Service Lead

Menzies Aviation • Part-time • Tampa, FL, US • 2d ago

Job Details

Description

Essential Duties and Responsibilities:

Co-ordinate, monitor and support the Passenger Services team.
Assist Passenger Service Agents in their assigned areas to ensure Agents are performing their duties in a professional, safe and efficient manner, according to Company/Carrier’s standards.
Ensure a smooth operation through co-ordination between department and agencies to achieve a safe on-time operation
Monitor, evaluate and recommend training needs as required to ensure the quality and competence of employees is maintained. Maintain training records for Agents.
Attend to the day to day administration, i.e. ordering supplies, improving staff procedures and communications, and investigating problems/delays.
Liaison with Carriers’ representatives to ensure their requirements and standards are being met
Assist in maintaining staff morale and have clear and open communication with staff
Cover any manpower shortages and/or assist whenever necessary
Other duties as assigned

Required Skills

Must be 18 years of age and have a High school diploma, GED or equivalent work experience
One year college certificate or technical school, six months related experience or equivalent combination of education and experience
Ability to supervise up to 10-15 passenger service agents
Must be able to pass all pre-employment testing to include drug testing and a physical
Ability to safely lift up to 70 lbs.
Must maintain a valid state driver’s license
Must be able and flexible to work variables shifts including weekends and holidays.

Related Jobs

Customer Service Agent

Allegiant • Part-time • Clearwater, FL • 5d ago

Airport ground operations aviation passenger services

5d ago

Passenger Service Supervisor ($21 - $23)

Menzies Aviation • Full-time • Tampa, FL, US • 1w ago

Airport ground operations aviation passenger services

1w ago

Bilingual Passenger Service Supervisor

Menzies Aviation • Full-time • Tampa, FL, US • 2w ago

Airport

2w ago

Passenger Service Agent (Part Time)

Menzies Aviation • Part-time • Tampa, FL, US • 2w ago

Airport ground operations aviation passenger services

2w ago

Sheet Metal Technician Lead - Tampa, FL

Textron Aviation • Full-time • Tampa, FL, US • 1d ago

Technical, Maintenance, and Engineering

1d ago

Sheet Metal Technician - Tampa, FL (First Shift)

Textron Aviation • Full-time • Tampa, FL, US • 2d ago

Technical, Maintenance, and Engineering

2d ago

Aircraft Maintenance Inspector (2nd shift) - Tampa, FL

Textron Aviation • Full-time • Tampa, FL, US • 6d ago

6d ago

Fast Formula Developer

Johnson Service Group • Tampa, FL, US • 1w ago

1w ago

Material Specialist - PIE

Allegiant • Full-time • Clearwater, FL • 1w ago

1w ago

Airside Experience Associate - PIE (Part-time)

Signature Aviation • Part-time • Clearwater, FL, US • 1w ago

1w ago