About SkyWestSkyWest is the largest regional airline in the United States and partners with four major airline carriers. More importantly, we’re known for our reliability, service and our professional employees who operate more than 2,100 flights each day throughout North America. We have been esteemed as one of “America’s Best Employers” by Forbes and are known for an industry-leading workforce, an exceptional leadership team and our continued solid operational and economic performance.
SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality and professionalism, along with world-class benefits like 401(k) match, Performance Rewards, health care, retirement and discounted travel worldwide.
Primary Job DutiesSeeking a high energy individual with a passion for working in a busy environment. The SkyWest Travel Center is seeking a friendly, positive individual, who must be able to multi-task. We need someone with an excitement for travel who understands the travel industry and has a desire to promote this valuable privilege to our employees. The individual must be extremely efficient while handling multiple phone calls, walk-in traffic and ticket processing.
- Positively promote SkyWest travel privileges to all employees
- Communicate effectively to educate employees to travel privileges and offer travel-related advice through multiple avenues, phone, chat, emails, forums, presentations, and person to person
- Eager to learn, review and assist with travel policy and procedures
- Maintain detailed logs of employee travel questions/issues
- Maintain information in SkyWest's Travel Authorization system for eligible employee travelers
- Write travel bulletins and articles for SkyWest Online
- Process travel requests for company and business including flights, hotels and car reservations
- Communicate and work with representatives from other airlines
- Process emergency travel requests
- Some involvement with SkyWest People Programs events
- Some work-related travel may be required
- Various administrative projects
- Tracking and recording work and compiling quarterly reports using that data
- Other duties as assigned by supervisor
Minimum Requirements- Strong customer service skills required
- Interact and cultivate positive relationships with departments and frontline employees
- Proficient, professional communication skills including telephone, email and online chats
- Knowledge of Microsoft Word, Excel and Outlook
- Airline reservation system experience a plus
- Quick learner, who can adapt to change easily
- Strong understanding of SkyWest policies and procedures
- Works well with others, works well in a very open team environment
- Open to feedback and can adapt to change
- Present in front of groups of people
- Ability to multi-task
- Flexible schedule to work some holidays
Physical and Other Requirements- This is a part time, in-office position paying $14/hr
- Ability to sit and work at a computer for extended periods of time
- To apply, please complete the on-line application (qualified applicants will be contacted)
- This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.
