Job Description:
Airbus Commercial Aircraft is looking for
a Ferry Flight Manager (f/m) to join our
Delivery Center, based in Toulouse, France.
The Ferry Flight Manager leads activities for on-time, on-quality, safe and secure ferry flight departures from Airbus Delivery Centre to the Customer’s preferred location after Transfer of Title.
Respecting Airbus commitments to the customer and the Purchase agreement, the Ferry Flight Manager (FFM) works hand in hand with the customer to obtain all information and specificities required to prepare the ferry flight.
Your working environment:
Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!
How we care for you:
- Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
- Work / Life Balance: Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
- Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
- Individual development : Great upskilling opportunities and development prospects with unlimited access to +10.000 e-learning courses to develop your employability, certifications, expert career path, accelerated development programmes, national and international mobility.
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Your challenges:
- Initiating communication with customers to identify their needs & work-sharing according to contractual clause. Informing the customer about the services and the documents provided by Airbus in the frame of the Ferry Flight.
- Leading all actions to prepare and to achieve the Ferry Flight for the customers, in collaboration with the Airbus teams (CEM, FCM, DTM, SCM, the Maintenance, etc..) and with the Partners & Suppliers (Flight OPS team, Logistics, Caterers, Security, Border Police/Immigration, Customs, etc...). In the case of planning changes, anticipate new FF scenario and negotiate date changes with the customer and Airbus team.
- Acting as single focal point of communication with the customers, for the Ferry Flight, and taking care of the customers' requests and providing them with the best solutions, in a timely manner, and in line with our corporate objectives.
- Identifying the missing information and equipment duly expected by Airbus (fuel account, cargo tooling, catering equipment, aircraft software, etc...)
- Covering the following items, for the Ferry Flight organization:
- organizing the appropriate storage for customer goods ad kits until fly away,
- ensuring the flight briefing to the customer's crew,
- directing the safety and security protocol for aircraft boarding (also including Covid tests for departure)
- directing the safety and commercial procedures in case of emergency,
- acting as the unique interface with the Police and the Customs,
- conducting communication for the aircraft operations,
- conducting all logistics regarding aircraft departure from Airbus ADC, to the customer's home base after the completion of the delivery process
- Ensuring the best and harmonized delivery experience for the Customer Ferry Flight, and developing a strong relationship with the Customers, based on trust.
- Under the supervision of an experienced Ferry Flight Manager, coordinating special flights, VIP flights and Humanitarian flights, with the appropriate interfaces in the Airbus organisation (comm, press, etc...)
- Managing and leading process changes to improve and adapt to new ways of working, and for transition to digitalization (in coordination with the other delivery centers, X-sites)
- Promoting communication and feedback sharing across the teams. Promoting best practices and sustainable initiatives. Participating in BD cross team initiatives, by representing the FFM team.
Your boarding pass:
- Master degree in aviation
- Confirmed experience (3 to 5 years) in aviation, the delivery, the services to customers
- You are Customer focused with a robust understanding of Customers business & operations
- You are able to anticipate and/or react in a demanding environment
- You have excellent communication and influencing skills
- You are known for your reactivity and adaptation, proactivity, your autonomy, as well as for your organizational skills
- You are recognized for your Team spirit, your capacity to integrate a team, and your capacity to promote well being at work
- Strong affinity with data analytic tasks and digitalisation
- You act with integrity and behave in line with Airbus values
- You are available, flexible and can adapt to planning changes in short notice
- You are proficient in Google softwares (Google sheets, Google slides, Google docs) and/or MS office
- A negotiation level in English is required for this position and in Spanish would be a plus
Take your career to a new level and apply online now!
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
AIRBUS SAS
Employment Type:
Permanent
Classe Emploi (France): Classe F12
Experience Level:
Professional
Job Family:
Sales, Marketing & Commercial Contracts
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
#YESPOST
