Employment Type: Internship
Contract Duration: 6 months extendable to 11 months
At IATA, we speak for the airlines of the
world, serving and supporting over 300 of them across all continents. We
are passionate and knowledgeable about the aviation industry, and we strive to
make it safer, smarter, more sustainable and more inclusive. We celebrate
diversity and inclusion in our workforce, and we respect and value the
different backgrounds, perspectives and skills of our employees. We also care
about our employees’ wellbeing, and we provide flexible work arrangements,
travel benefits, family-friendly policies, equal pay and a day off on your
birthday. We believe in giving back to the community and encourage our staff to
participate in volunteering activities that support causes they care about. We
encourage you to join our global community of aviation enthusiasts, and we will
do our best to make you feel comfortable during the interview process. IATA is
more than a trade association; it is a vision of a better future for air
travel.
About the team you are joining
You Are Joining You will report to the Senior Manager Events Sponsorship
and Advertising and will be primarily supporting the sales of
sponsorship/exhibitions for IATA events and advertising for IATA’s portfolio of
products. The role will require conducting the back office administration work
for advertising agreements, using corporate tools and reporting, ensuring copy
is received on time and closely collaborating with internal colleagues,
particularly the Product teams, Marketing and Sales.
What your day would be like
The core responsibility
of this position is to: Perform the end-to-end back-office tasks for
advertising sales for our Sales team. Work with the sales teams and customers
to ensure advertising copy is received on deadline and in the correct
format.
In More Detail,
This Position Shall Be an OtC and PtP user (ie know the relevant processes,
FPM, etc) Understand the advertising business needs and processes (and help
document them where needed) so as to be able to fulfill business requirements.
Collect all approval requirements upfront based on various advertising
requirements (Compliance, Corporate Secretary (PoAs…), Finance, Insurance,
Taxation, Treasury, Legal, etc…) as per existing regulations (in particular
IATA’s FPM). Perform OtC activities timely from beginning to end on assigned
contracts: contracting and billing in SAP following up on workflows in SAP
chasing payments with customers (before advertising appears). Perform PtP
activities timely on assigned contracts. Follow-up with stakeholders to ensure
timely processing where needed (e.g. approvals etc…). Keep all OtC stakeholders
informed via Salesforce cases. document and share best practices with their
peers and the relevant GPO. Send to the customer any specific advertising
specifications in a timely manner. Ensure advertising copy is received form
customers in a timely manner and in the correct format. Liaise with
publications and sales as required if there are issues raised by the customer
in regard to copy. Assist to ensure customer satisfaction following advertising
investments. Assist with lead conversion during sales campaigns (as
applicable). Some collaboration with regional colleagues could be required.
Provide feedback as relevant On occasion, other tasks and deliverables may be
requested by the Director of Global Sales.
We would love to hear from you if
You have a University
Degree in Business Administration or equivalent Ability to work effectively in
an international and multicultural fast-paced team environment. Hands-on with a
willingness to learn/figure things out. Persistent and positive can-do approach.
Ability to work efficiently and effectively under pressure and meet deadlines.
Strong sense of customer service, ownership and accountability. Self-motivated.
Proven organizational skills with the ability to handle multiple queries
simultaneously while maintaining attention to detail. Good interpersonal and
communication skills. Excellent English skills (verbal & written),
knowledge of other languages is an asset. Highly computer literate, with
experience and enthusiasm for systems. Candidates must possess and exhibit the
core IATA values (be people and team-oriented, focused on results, embrace
innovation and change, and demonstrate leadership and personal
integrity).
Travel Required: N
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
