General Information
Ref # 233076
Location: India-Ahmedabad
Job family: Corporate & Commercial
Closing Date: 2026-05-11
Description
Qatar Airways are pleased to announce an incredibly exciting opportunity to join our team based in Ahmedabad, India as Business Continuity & Resilience Specialist.
This role is responsible for developing, maintaining, and continuously improving GBS’s Business Continuity and operational resilience framework. Ensuring effective respond to and recover from disruptions by coordinating Business Impact Assessments, maintaining Business Continuity Plans , and driving preparedness activities across all critical processes. Driving readiness and regular maintenance of ISO 22301 certification. Engages cross functional stakeholders across Doha and CDC locations to ensure business continuity ownership, testing, and operational readiness are embedded into day to day planning and long term business continuity objectives.
Responsibilities
- Lead the development, review, and annual update of Business Continuity Plans (BCP) and Business Impact Assessments (BIA) for all GBS functions to ensure CDC compliance with the Business Continuity lifecycle;
- Coordinate risk assessments and identify operational vulnerabilities in CDC to strengthen organizational resilience.
- Maintain documentation and version control of BCP plans, ensuring alignment with corporate templates and governance requirements.
- Testing, Exercises & Assurance: Plan and execute BCP drills, scenario tests, and recovery simulations for GBS CDC teams to validate readiness and verify continuity capabilities Track and document test outcomes, lessons learned, and corrective actions to support continuous improvement.
- Operational Resilience & Crisis Response Support: Provide support during incidents affecting operations (loss of staff, IT outage, facility disruption) to facilitate coordination with the Crisis Management & Business Continuity team. Serve as the focal point for BCP escalations, ensuring timely communication and activation of recovery strategies.
- Regulatory & Compliance Alignment: Support readiness, planning and maintenance for ISO 22301 certification for CDC to achieve alignment with QR’s enterprise risk and resilience objectives. Coordinate with Enterprise Risk, IT, Compliance teams, and other control functions to ensure BC alignment with regulatory or governmental requirements.
- Stakeholder Management & Training: Work with business units across Doha and CDC to ensure BC ownership, timely BIA updates, and training of BC Champions. Deliver awareness sessions, guides, and communication materials to embed continuity discipline into the GBS culture.
- Documentation, Reporting & Insights: Maintain central repositories of BC documents, BIA submissions, and action trackers. Prepare periodic BC dashboards and reports for senior leadership, summarizing readiness status, risks, and mitigation progress. Ensure that in performance of the role, all uses, disclosures and requests of any information (in any form) are done in accordance with data protection principles adopted by the QR Group and are limited to what is reasonably required to accomplish the intended business purposes of the use, disclosure or request.
- Perform other department duties related to his / her position as directed by the Head of the Department
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
Qualification
- Bachelor's degree or equivalent with minimum 4 years of job related experience
- Qualification in Business, Risk, Operations or related discipline
- Experience in business continuity, operational risk, crisis management, or resilence roles
- Strong knowledge of BIA/BCP methodologies, resilence frameworks and recovery strategies
- Experience engaging senior stakeholders in high stakes operational environments
- Exposure to ISO 22301, shared services environments or multi-site operations
- Strong analytical and risk assessment capabilities
- Proficiency in MS Office and collaboration tools (SharePoint, Teams).
- Ability to manage multiple initiatives and influence senior stakeholders
- Excellent coordination, facilitation, and communication skills
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
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