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HQA Benefits Billing Analyst

Swissport • Full-time • Raleigh, NC, US • 6d ago

A Benefits Billing Analyst ensures accurate financial administration of employee benefits, including reconciling carrier invoices, managing premiums, and resolving billing discrepancies. S/he will monitor enrollment data, maintain compliance, and handle COBRA & direct billing audits due to LOA/WC, playing a key role in financial accuracy and benefits data integrity. Partner with Regional/local HR and Risk Management to ensure financial reconciliation of all benefits deductions ties-out correctly.

The pay range for this position is $60.000 - $75.000/yearly.

Key Responsibilities

Carrier/Vendor Invoice Reconciliation: Reconcile monthly carrier/vendor invoices while confirming employee enrollment data to ensure accuracy. Determine & coordinate, if refunds with Benefits Team
Data Analysis: Identify and resolve discrepancies, such as incorrect billing, delinquent enrollment/payments, refunds or enrollment errors.
Customer Support: Handle inquiries from Finance, employees, or insurance carriers regarding billing issues.
System Maintenance: Utilize billing software and databases to track, update, and manage records.
Compliance & Reporting: Monitor benefits databases to ensure compliance with regulations and create monthly reports for management.

Required Skills And Qualifications

Technical Skills: Proficiency in Excel and experience with accounting or billing software (e.g., SAP).
Analytical Thinking: Strong ability to analyze complex data and solve problems.
Communication: Excellent verbal and written skills for collaborating with team members and clients.
Attention to Detail: Meticulous approach to reviewing data for accuracy.
Education/Experience: Usually requires a high school diploma or GED, with a bachelor's degree in business or accounting preferred, along with experience in finance or benefits