A.Job Purpose
• Highly skilled and proactive Senior Manager with deep expertise in airline cargo
systems and digital platforms. This role demands strong leadership, strategic
thinking, and the ability to drive end-to-end execution of cargo technology
initiatives, including booking, tracking, revenue management, and integration with
global logistics partners. The ideal candidate will possess exceptional stakeholder
management skills and experience in implementing modern cargo solutions,
automation, and AI-driven optimization.
B.Key Accountabilities
Strategic Activities
• Lead and manage the full lifecycle of cargo system projects – from strategy to
implementation.
• Own accountability for platform upgrades, integrations, and operational efficiency.
• Drive strategic conversations with cargo business units, translating operational
needs into technical solutions.
• Collaborate with cross-functional teams including cargo operations, engineering,
and external vendors.
• Ensure compliance with aviation industry standards and IATA cargo regulations.
• Champion automation and AI-driven optimization for cargo capacity planning and
dynamic pricing.
• Prepare and present executive-level updates, dashboards, and performance
metrics.
• Build and maintain strong relationships with internal and external stakeholders.
C.Skills Required for the role
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Preferred : Hands-on experience with cargo
management systems (e.g., CHAMP, IBS iCargo,
Accelya).
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Strong understanding of cargo booking,
tracking, and revenue management processes.
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Good technical understanding of APIs, data
flows, and system architecture.
Experience in AI-driven forecasting and
optimization for cargo operations.
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Familiarity with EDI messaging standards
(Cargo-IMP, Cargo-XML).
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D.Key Performance Indicators
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Project Execution
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• Project Schedule Adherence
• Scope & Budget Management
• Quality of Deliverables
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Client and Stakeholder Relations
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• Stakeholder satisfaction and cross-
team collaboration effectiveness.
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Team and Resource Management
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• Adaptability and Problem-Solving
• Team Management and Resource
Utilization
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E . Key Interfaces
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Internal Interfaces
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Leadership & Stakeholders
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Project & Other Teams
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External Interfaces
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Vendors & Suppliers
• Coordinate with external vendors and
suppliers to manage tasks and support for
deployment, such as software configuration,
development, testing, or third-party services.
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F.Educational and Experience Requirements
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Minimum Education
Requirements
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• Bachelor's degree in a relevant field, such as computer
science, information technology, business, or project
management.
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Minimum Requirement Desired
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Experience
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• 8+ years of
experience in cargo
systems or airline
technology.
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• Proven expertise in
implementing and
managing cargo
platforms.
• Strong leadership and
stakeholder
management skills.
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• Excellent communication and analytical abilities.
• Certifications in project management (PMP, Agile) preferred.
