Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.
Job Description
- Drive strategic sourcing and recruitment delivery, building proactive talent pipelines and ensuring consistent, high quality outcomes across the hiring lifecycle.
- Partner with senior leaders, HR and business stakeholders to deliver efficient, insight led and cost effective talent solutions aligned to workforce plans.
- Lead and inspire a small team, embedding best practice service delivery, data discipline and continuous improvement across the Operations TA team.
- Permanent full time leadership position
As Talent Acquisition Lead, you will play a key role in the Group TA Leadership Team, leading a dedicated team to deliver a consistent, best practice recruitment service across a complex, matrix organisation. You will be accountable for service delivery excellence, ensuring a positive experience for candidates, hiring managers and stakeholders through timely communication, high quality processes and strong requisition management.
You will coach and develop your team to strengthen TA partnering capability, embedding a proactive, insight led approach to recruitment. This includes driving effective job scoping, regular stakeholder engagement, and the use of market insights to influence hiring strategies and workforce planning.
In this leadership role, you will guide team performance, allocate workloads and ensure delivery against agreed goals, with a strong focus on data quality, process adherence and efficient use of systems. You will leverage SmartRecruiters and other TA technologies to ensure accurate funnel management, maintain clean data and optimise reporting insights through tools such as Power BI.
You will lead continuous improvement initiatives across your portfolio, driving smarter ways of working including increased use of proactive sourcing, talent communities and AI enabled tools to elevate both efficiency and experience. You will ensure recruitment processes are compliant, consistent and future focused, while actively contributing to improvements identified through TA reviews and business feedback.
By fostering a high-performance culture, embedding accountability and strengthening collaboration, you will position TA as a trusted, value adding function that is easy to deal with and delivers a high quality, consistent experience across the Group.
What You’ll Bring
- Proven leadership capability with experience building engaged, high performing teams and embedding a strong service delivery mindset.
- Strong end to end recruitment expertise, including structured screening, behavioural interviewing and best practice selection methodologies.
- Demonstrated ability to manage service delivery through data, including pipeline health, requisition ageing, and quality of hire indicators.
- Highly developed stakeholder engagement skills, with the ability to influence leaders and improve hiring practices and workforce outcomes.
- Experience driving continuous improvement, including process optimisation, adoption of TA technologies, and embedding new ways of working.
- Strong capability in leveraging recruitment systems such as SmartRecruiters, along with sourcing tools, talent communities and AI enabled solutions to improve efficiency and outcomes.
- Excellent communication and interpersonal skills, with the ability to build trust and deliver a consistent, professional TA experience across all touchpoints.
We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
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