How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
At Delta, we’re committed to delivering safe, reliable operations and a premium customer experience around the world. As Station Manager in Riyadh, you will lead a complex airport operation and play a critical role in ensuring the station delivers strong performance across safety, security, compliance, service, and team leadership.
Reporting to the regional Field Director, you will oversee the overall operation in Riyadh, build strong partnerships with airport authorities and business partners, and lead a team culture grounded in accountability, development, and continuous improvement. This is a high-impact leadership role for someone who brings strong operational judgment, a collaborative leadership style, and the ability to lead effectively in a dynamic international environment.
Key Responsibilities
- Lead the overall station operation in Riyadh, with accountability for safety, security, compliance, customer experience, and operational performance.
- Drive a safe, secure, and reliable operation while maintaining high standards for service delivery.
- Review station processes, identify opportunities for improvement, and implement changes that strengthen execution and customer experience.
- Develop station operating plans and identify capital needs where required
- Ensure compliance with all applicable regulatory requirements, company standards, and local labor laws..
- Build and maintain strong working relationships with local authorities and key stakeholders supporting international operations.
- Lead and develop the station team through coaching, clear expectations, performance management, and ongoing development.
- Foster a strong safety culture that supports employee wellbeing and operational excellence.
- Partner closely with contractors, airport stakeholders, and business partners to ensure aligned execution and consistent service delivery.
- Represent Delta in Airline Operators Committee (AOC) meetings and advocate for the airline’s operational priorities.
- Lead change effectively across the station and help teams adapt to evolving business needs.
- Strengthen communication practices across the operation and among partner groups.
- Work closely with regional teams and headquarters support functions to align station priorities with broader company objectives.
- Review and approve invoices related to the operation.
What You Need To Succeed (Minimum Qualifications)
- Valid authorization to live and work in Saudi Arabia at the time of application; Delta does not provide sponsorship for this role.
- Strong operational leadership experience with the ability to make sound decisions in a fast-paced environment.
- Strong organizational skills and the ability to manage multiple priorities effectively.
- Demonstrated commitment to safety, security, and regulatory compliance.
- Ability to lead teams, build accountability, and maintain high performance standards.
- Strong stakeholder management and relationship-building skills.
- Flexibility, resilience, and personal stamina to perform effectively in a changing operational environment.
- Willingness to work evenings, extended hours, and travel as needed.
- Ability to obtain and maintain an airport ID.
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Four-year college degree in business management or a related field, or equivalent experience.
- Minimum of five years of experience in operational leadership roles.
- Working knowledge of airport operations, preferably within an airline environment.
Benefits And Perks To Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience and Servant Leadership - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way.
