How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability, and customer experience. Powered by our employees around the world, Delta has led the airline industry in operational excellence for more than a decade while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Employing over 100,000 people, our culture is rooted in a shared commitment to living our values – integrity, care, resilience, servant leadership – in everything we do every day. Fortune has named Delta 11 on its Most Admired Companies list and Glassdoor as one of its "Best Places to Work."
The Enterprise Strategy team is focused on driving cross-divisional value as Delta executes its strategy, building on Delta’s unique competitive advantages and strength as a leading customer brand and operator. The team partners closely with business teams across operations, customer experience and digital/technology, and plays a key role in guiding Delta’s AI strategy.
This role of General Manager will help develop Delta’s long-term strategic roadmap, identify transformational cross-divisional opportunities, and drive to value creation/capture. This position will also have responsibility for supporting Delta executives, Board level priorities and help oversee partnerships to meet our long-term objectives.
Primary Functions
- Work collaboratively with executive and senior management across divisions to identify, define and deliver end-to-end value for the most essential strategic opportunities for Delta, with primary focus on Digital & AI
- Operationalize and accelerate Delta’s AI strategy and core capabilities
- Align and drive cross-functional teams to distill key strategic themes, ideas, and opportunities into tangible and executable initiatives
- Drive deliverables and timelines, shifting priorities as needed and managing stakeholder relationships
- Lead preparation of materials for Board and other executive meetings in conjunction with other business leaders
- Identify and analyze business risks, regularly prepare executive presentations, and actively participate in meetings with cross enterprise leadership
- Communicate clearly and concisely for a senior executive audience, both verbally and in writing / presentations
- Tell clear and compelling stories leveraging data and strategic direction
- Design and execute quantitative and qualitative analysis to answer strategic questions, synthesizing insights and translating into actionable recommendations for the business
What You Need To Succeed (Minimum Qualifications)
- 7+ years of demonstrated experience in developing and executing strategic planning or larger scale / cross functional program management at Delta, other large corporate entities, strategy consulting firms, or investment banking
- Bachelor’s Degree in Business, Finance or related field or 5+ years of relevant experience
- Ability to work effectively with senior leadership on C-Suite and Board topics to drive change and achieve strategic goals
- Executive presence to be an effective agent of change, leading through influence and vision across the enterprise translating the strategic plan into tangible and easily understood goals
- Communicate clearly and concisely for a senior executive audience, both verbally and through document preparation.
- Experience performing financial analysis, analytical modeling, data analysis for the purpose of assisting the exploration of strategic options and development of creative solutions to complex problems
- Experience researching external trends, sources, information to form perspectives / points of view / recommendations given quickly changing or ambiguous topics
- Fluency in generative AI tools and applications, including the ability to leverage AI to enhance strategic analysis, synthesize complex information, and improve productivity; experience crafting effective prompts, critically evaluating outputs for accuracy and bias, and applying sound judgment to integrate AI into business workflows
- Self-starter, demonstrating flexibility and adaptability in a fast paced, highly visible environment
- Strong problem solving skills
- Ability to synthesize across many different points of view, oriented to value
- Consistently prioritizes safety and security of self, others, and personal data.
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Master's Degree in Business preferred
- Experience working at or in client service to a major airline
Benefits And Perks To Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- Paid time off including vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
