Role Introduction
Drive the delivery of IT projects that support Cathay’s digital workplace and infrastructure environment, shaping how technology enables the organisation to operate and evolve. You will take ownership of project outcomes end to end, ensuring initiatives are delivered on time, within funding parameters, and aligned to business priorities.
Working at the intersection of technology and business, you will coordinate across teams, departments, and external vendors to align objectives, manage expectations, and sustain delivery momentum. Your day-to-day combines structured planning with active problem-solving — from analysing project proposals and defining delivery approaches to managing risks, dependencies, and stakeholder communications in real time.
This role places you in a position to influence how IT services are delivered and experienced across the organisation. By building strong relationships, fostering knowledge sharing, and applying disciplined project practices, you will help create reliable, scalable solutions that support Cathay’s broader mission of moving people forward in life.
Key Responsibilities
- Lead and direct IT project activities to deliver objectives within agreed timelines, scope, and budget parameters.
- Analyse project proposals to define delivery approach, resource requirements, timelines, dependencies, and procedures.
- Build and sustain relationships with cross-functional stakeholders to align priorities, manage expectations, and support business objectives.
- Manage and motivate project teams throughout the project lifecycle, ensuring accountability and performance.
- Oversee project governance including risks, issues, dependencies, and escalation processes.
- Develop and deliver clear project communications, including status updates, engagement plans, and escalation messages.
- Apply Six Sigma Lean practices to improve project delivery efficiency and team effectiveness.
- Collaborate with the Project Practice Manager to standardise and strengthen project management practices and ensure compliance.
- Manage vendor and external delivery partners, monitoring service quality, deliverables, risks, and commercial commitments.
- Coach and mentor team members and subcontractors to drive ownership, capability development, and continuous improvement.
Requirements
- Degree in Information Technology, Business, or a related discipline.
- Proven experience managing multiple projects across small to large scale in a cross-functional environment.
- Strong knowledge of project and programme delivery, portfolio management, application development, infrastructure development, vendor management, service transition, and cutover planning.
- Technical proficiency in hardware and system software, with experience implementing packages and working with vendors.
- Project management certification such as Project Management Professional (PMP).
- Experience managing operational expenditure (OPEX) cost and budget.
- Understanding of IT service delivery functions, stakeholder engagement, communications planning, vendor management, and change readiness activities.
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.
