Johnson Service Group is looking for a Quality Specialist Inspector with 5+ years of progressive quality inspection experience in aerospace, medical devices, or industrial manufacturing. Experience conducting or supporting customer and supplier audits is required. This is a Temp-Direct job for an Aerospace company in Chatsworth, CA. Salary: $36.00 HR Schedule: Monday–Friday, either 7:00 a.m.–3:30 p.m. or 8:00 a.m.–4:30 p.m. The Quality Specialist Inspector plays a critical role in maintaining and elevating product and process compliance across the supply chain. This position is responsible for advanced levels of inspection. The Quality Specialist must be able to conduct external and internal audits, help managing supplier and customer quality interactions, and supporting root cause analysis and continuous improvement initiatives. The role requires a higher level of inspection expertise, advanced computer literacy, and working knowledge of industry quality standards such as AS9100, ISO 9001, and SAE documentation. Unlike the Final Inspector, this role is external-facing and focused on system-level compliance, customer satisfaction, and supplier performance. Unlike a Final Inspector, who focuses on in-house part conformity and outbound visual/dimensional inspections, the Customer/Supplier Advanced Quality Inspector operates at a system and compliance level. This role ensures that suppliers meet contractual requirements, customers remain confident in quality processes, and compliance audits are passed. It requires advanced technical knowledge, external representation skills, and formal certifications, which are beyond the scope of entry-level or final inspection roles. Essential Responsibilities/Duties In the performance of their respective tasks and duties all Quality Specialist are expected to conform to the following: Customer & Supplier Quality Management Support customer and supplier audits in a variety of roles; prepare documentation and audit findings. Manage daily customer claims and quality-related issues through customer portals, ensuring resolution within 48 hours when needed. Investigate and resolve customer rejections, waivers, defective parts per million (DPPM), and returned materials. Interpret customer quality requirements, specifications, and flowdowns; communicate to internal teams. Collaborate with suppliers and customers to address non-conforming parts, initiate corrective actions, and support supplier-driven rejections. Quarantine defective materials, ensure timely disposition, and initiate containment. Maintain and track monthly customer quality ratings and performance metrics. Disposition final rejections and customer RMAs. Write and maintain customer-specific quality procedures and contribute to internal process improvements. Advanced Inspection, Investigation & Documentation Perform first article inspections (FAIs) to AS9102 standards. Support inspection teams by providing interpretation of specifications and complex requirements. Provide hands-on inspection support using precision measuring instruments (micrometers, calipers, height gauges, optical comparators, etc.). Conduct root cause analysis (RCA) and implement corrective/preventive actions (CAPA). Process and close internal quality notifications and customer claims. Generate and report metrics including rejection rates, DPPM, and audit findings. Review quality notifications and support disposition decisions. May assist in final inspection duties when required. System Compliance & Audit Support Coordinate and support third-party and customer audits. Evaluate audit findings, develop response plans, and ensure follow-through. Maintain compliance with AS9100, ISO 9001, and SAE standards (e.g., AS5553, AS6174). Collaborate cross-functionally to resolve systemic quality issues and improve documentation integrity. Lead or support supplier corrective action response processes. Perform quality work within deadlines with or without direct supervision. Interact professionally with other employees, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. Follow company safety policies and procedures. Qualifications Minimum Qualifications Education High School diploma or equivalent Experience 5+ years of progressive quality inspection experience in aerospace, medical device, or industrial manufacturing. Experience conducting or supporting customer and supplier audits is required. 2-5 years of direct aerospace fastener experience 2+ years of general (entry)physical inspection 3+ years of advanced quality inspections, auditing, and test experience Experience and proficiency with implementation of corrective action programs Technical Skills Expert in GD&T, blueprint interpretation, and quality document evaluation. Proficient with ERP systems (e.g., SAP), QMS platforms, and Microsoft Excel/Power BI. Familiar with SAE quality standards and customer compliance requirements. Soft Skills Strong attention to detail, analytical thinking, and effective communication skills. Ability to lead investigations, coordinate between departments, and represent the company externally. Organized and efficient under deadlines and complex demands Licenses/Certifications: AS9100 Internal Auditor, ASQ Certified Quality Inspector (CQI) or Quality Auditor (CQA), or similar credentials highly preferred. Delegated source inspector certification is a plus. Certifications in Six Sigma a plus Special Success Factors Ensure varying quota numbers at meeting throughout the day. Quotas will depend on assigned customer specifications. Work Environment & Physical Requirements: Warehouse, and various supplier/customer site environments. Must be able to lift up 30-50 lbs and perform physical inspections. Travel requires up to 25% for supplier/customer audits. Exposure to moderate noise and moving equipment Cognitive & Analytical Competencies – Customer/Supplier Inspection Makes timely, well-informed decisions in high-stakes quality environments Interprets complex data, specifications, and inspection documentation with accuracy Maintains focus and effectiveness under pressure, audits, and escalations Investigates customer issues, leads root cause analysis, and drives corrective actions Manages claims, DPPM data, and documentation across customer portals Conducts audits, prepares reports, and ensures compliance with AS9100, SAE, and customer requirements Serves as quality liaison for external stakeholders, resolving escalations and supporting continuous improvement Authors customer-specific procedures, supports continuous improvement initiatives, and ensures documentation aligns with both internal and external compliance standards ** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D800
