Overview
WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We donβt just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
Ready to redefine air travel? The journey starts here, with you at SITA
PURPOSE
For a given product line or a given billing function your task consists in managing the billing databases price tables and parameters and controlling the accuracy of the information that will impact the results of the invoice production process.
What You Will Do
- Manage in a timely manner all the billing parameters for a given product line so as to ensure the accuracy and completeness of the information used in the billing system. This will result in the accuracy and timeliness of the billing data produced by the batch processes;
- Process controls on the various billing databases under your responsibility to check the accuracy of the information and take any corrective actions necessary to guarantee the accuracy of the invoices;
- Answer to any query from internal and external customers on the billing data and process you are responsible for;
- Develop simple queries on the databases to make controls checks and investigation on the billing information;
- Conduct investigation and resolve problems/inaccuracies in collaboration with other entities providing data to the billing system;
- Process dispatch of invoicing and billing information to the internal and external customers under the requested form (mailing of invoices file transfer etc?)
Role Dimensions
- Make decision regarding the management of the billing parameters in line with pre-defined procedures;
- Responsible for the organisation of his/her own task management;
- Suggestions regarding any improvement of the processes and methods used by the billing group.
Qualifications
EXPERIENCE
- Very good organizational skills- Time management / respect of deadlines
- Ability to understand the interactions with other functions / processes
- Ability to question the methods and processes used
- Experience in database management
- Ability to work in a team
- Proficient in MS Office (especially Excel),; familiarity with databases and SQL is an asset, Power BI Experience would be a plus point.
- Proven experience in Billing or similar role
Education & Qualifications
- Academic qualification required. (Finance/management techniques / business data processing)
PROFESSION COMPETENCIES
- Analytical Thinking
- Attention to Detail
- Financial Acumen
- Problem Solving
CORE COMPETENCIES
- Adhering to Principles & Values
- Communication
- Creating & Innovating
- Customer Focus
- Impact & Influence
- Leading Execution
- Results Orientation
- Teamwork
What We Offer
SITAβs workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
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Flex-week: Work from home up to 2 days/week (depending on your Team's needs).
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Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.
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Flex-location: Benefit for 30 working days from anywhere around the world each year!
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Competitive benefits according to the local market
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
