Employment Type: Permanent
Contract Duration:
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
About the team you are joining
IATA’s
Operational Compliance Solutions (OCS) and regulations in Cargo and Safety, are
the primary source of information for air transport standards, helping to
inform and deliver safety, flight & technical operations and dangerous
goods transportation standards, best practices and guidance material, whilst
seeking to improve operational performance and reduce risks.
The
Product Manager Safety & Dangerous Goods Operations will report to the
Assistant Director – DGR Solutions. The successful applicant will be part of a
strategic product portfolio that is fundamental to the Safety, Flight/Technical
and Cargo Compliance operations in aviation covering delivery of commercially
licensed content and digital solutions in Safety and Audit programs, Flight
Crew Training, Maintenance, Fuel Efficiency and Dangerous Goods operations.
The
Product Manager, Safety & Dangerous Goods Operations is responsible for
driving revenue growth, optimizing costs, managing existing products, and
leading the development of new digital solution. A key focus will be
accelerating adoption of IATA’s digital software platform among large
enterprise customers, supporting industry-wide digital transformation, and
delivering data-driven insights through business intelligence and competitive
analysis. The position will also help shape customer engagement strategies and
identify opportunities to enhance and expand the product portfolio.
What your day would be like
- Portfolio product
management including Lifecycle Management, new product development and
ideation, launch and end of life activities, pricing, budgeting,
forecasting and administration of the portfolio.
- Applying your subject
matter knowledge and experience, develop and execute strategic business
plans and develop new products for the Safety and Dangerous Goods
portfolio.
- Cultivate strong
relationships with clients, understanding their unique needs and goals.
- Manage and achieve/exceed
the Revenue and Profit targets of the portfolio.
- Define and execute the
overall marketing and sales strategies in collaboration with the Sales and - Marketing groups to drive portfolio growth and new customer acquisition.
- Project Manage the
commercial renewals and assigned Product enhancement feature development
to a timely delivery, ensuring revenue bookings are kept in line with
forecast.
- Work with cross-divisional
Subject Matter Experts (SMEs) to ensure delivery of planned content, as
well as development of potential new products and associated commercial
marketing collateral (webinars, white papers).
- Manage competitive and
market intelligence studies as required to support objectives.
- Customers/prospects
engagement – analyze prospects, creating a list of key accounts with
products from the entire portfolio using data, to create synergies and
identify revenue and new product opportunities across the portfolio.
We would love to hear from you if
- Passionate about the
aviation industry with a keen airline operational knowledge and a strong
interest in digital transformation.
- Ideally have direct
aviation industry experience and a proven track record in civil aviation
operational roles
- Knowledge of safety,
audit, flight and technical operations of airlines and new technology
related matters considered ideal.
- Ability to speak to
operational and technical aviation concepts and technologies
- Strong commercial
marketing or direct sales experience within the operational aviation
environment
- Project and product
management knowledge essential
- Familiar with data
visualization and analysis tools. Proficient in using MS excel and
PowerPoint.Knowledge of Salesforce, SAP and basic
API considered a plus.
- Capable of presenting data
in a visual manner.
- Strong analytical and
problem-solving skills. Detail-orientated.
- Team player and can work
under pressure.
- Being open and also
willing to collaborate and learn from others
- Availability for travel
Travel Required: 5%
Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!
