How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
The IFEC Technical Program Manager leads complex aircraft engineering, certification, and fleet modification programs supporting Delta's Inflight Entertainment and Connectivity (IFEC) systems and related onboard technologies. This role serves as the primary integrator between Engineering, Certification, FAA stakeholders, Operations, Supply Chain, Maintenance, Technology teams, OEMs, and suppliers to ensure successful delivery of aircraft modification programs from concept through certification, installation, and fleet deployment.
- Lead end-to-end program management for aircraft engineering, certification, and fleet modification initiatives, ensuring successful execution from program concept through fleet deployment.
- Develop and maintain integrated program schedules and governance processes encompassing engineering design, FAA certification activities, supplier deliverables, aircraft installations, testing, and operational readiness.
- Coordinate cross-functional stakeholders including Aircraft Engineering, Fleet Programs, Maintenance Planning, Supply Chain, Material Operations, Flight Operations, Network Operations, Technology teams, OEMs, suppliers, and regulatory authorities to drive program alignment and execution.
- Manage program scope, budget, schedules, risks, issues, dependencies, and change control processes while providing executive-level reporting, business updates, and strategic recommendations.
- Develop certification strategies and oversee compliance activities to ensure engineering deliverables, technical documentation, installation packages, and certification artifacts meet FAA and Delta requirements while supporting continuous process improvements.
What You Need To Succeed (Minimum Qualifications)
- Advanced program and project management capabilities.
- Strong knowledge of aircraft engineering, certification processes, FAA regulations, STC programs, and engineering change management.
- Ability to manage large-scale, cross-functional initiatives in complex operational environments.
- Strong business acumen and strategic planning skills.
- Risk management, issue resolution, and problem-solving expertise.
- Executive-level communication and presentation skills.
- Vendor and supplier management capabilities.
- Influence and stakeholder management across matrixed organizations.
- Strong analytical and decision-making skills.
- Proficiency with Microsoft Office, Microsoft Project, Smartsheet, and project portfolio management tools.
- Ability to manage competing priorities while maintaining safety, quality, compliance, schedule, and budget objectives.
- Leadership and team development capabilities.
- Bachelor's degree in Engineering, Aerospace Engineering, Electrical Engineering, Mechanical Engineering, Mathematics, or a related technical field. Equivalent experience may be considered.
- Minimum 5 years of program management, project management, engineering, certification, or technical leadership experience in aviation, aerospace, regulated industries, or similarly complex technical environments.
- Experience managing cross-functional programs involving multiple stakeholders and external suppliers.
- Experience developing executive-level communications, business cases, program plans, and performance metrics.
- Is at least 18 years of age and has authorization to work in the United States.
- Possesses a high school diploma, GED, or high school equivalency.
- Embraces diverse people, thinking, and styles.
- Consistently prioritizes safety and security of self, others, and personal data.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Experience leading IFEC, connectivity, avionics, cabin systems, aircraft modification, or aircraft certification programs.
- Knowledge of airline operations, maintenance, reliability programs, and Delta policies/procedures.
- Experience managing OEM and supplier relationships.
- PMP Certification.
Benefits And Perks To Help You Keep Climbing
Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:
- Competitive salary, industry-leading profit sharing program, and performance incentives
- 401(k) with generous company contributions up to 9%
- New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31)
- In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
- 10 paid holidays per calendar year
- Birthing parents are eligible for 12-weeks of paid maternity/parental leave
- Non-birthing parents are eligible for 2-weeks of paid parental leave
- Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
- Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
- Domestic and International space-available flight privileges for employees and eligible family members
- Career development programs to achieve your long-term career goals
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
- Recognition rewards and awards through the platform Unstoppable Together
- Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
