Job Description Summary The technical records coordinator for the On Wing Support business is the primary focal for liaising with the engine maintenance team to ensure data is available as per customer requirements as well as resolving any queries that the customer may have when the paperwork is issued.
Job Description
Essential Responsibilities
- Consolidation of Technical documentation to produce a format that is satisfactory to the customer.
- To translate customer requirements into the documentation package they receive as an output once a work order has been processed.
- To audit a technical record pack for completeness to ensure no missing documents or inputs are missing.
- The organisation and arrangements for making the final data set available to the customer for review.
- To take any issues the customer faces on technical documentation and to highlight these back to the site Quality team for review and amendment.
- To help facilitate the archiving and record storage solution once a work pack is completed.
- Providing historical records when requested to do so by customer teams for historical work orders.
- Helping to coordinate in process shop reports as and when required by the customer.
- To assist with data collection over common errors and working to improve the process of documentation standards for the customer working with production and quality departments respectively.
Qualifications / Requirements
- College education background for region.
- Must have administrative experience including documentation review and processing.
- Proficient in MS Office Excel, Word and PowerPoint experience.
- Good organizational skills, ability to manage high volumes of transactions.
- Attention to details for accuracy.
- Commitment and eager to learn, team player to perform the services and deliverables set out by the team.
Desired Characteristics
- CET-4 or above, basic oral English skill.
- CCAR-66 TA lisence is preferrable.
- Experience with SAP (OASIS) preferable, however large alternate data systems (ERP’s) also taken as experience for this role.
