Qualifications
Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors. QUALIFICATIONS:
- EDUCATION AND EXPERIENCE
- High School diploma or equivalent.
- Computer experience preferred.
- Previous customer service experience preferred.
- Must be 18 years of age or older.
- Must have reliable telephone and transportation.
- Must have valid driver's license.
- PERSONAL AND PHYSICAL REQUIREMENTS
- Treat all information as confidential.
- Possess the tact to deal with all levels of situations, client representatives, employees and the public.
- Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods of time on a regular basis.
- Must be able to sit, stand, lift, and/or bend throughout shift.
- Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow.
- Must pass pre-employment and random drug tests.
- Must pass a Criminal Background check
- Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation.
- Must be able to read, write, understand and carry out instructions in English.
- Must be able to verbally direct in English.
- Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
- Must have clear driving record.
Performance Responsibilities
- Handling and care of passenger baggage. Loading, unloading, transportation to and from various locations of the airport.
- Handling and care of U.S. Mail, freight, express parcels. Loading, unloading, transportation to and from various locations of the airport.
- All ground handling must be accomplished in accordance to customer and G2 specifications.
- Must be safety oriented. Safety of personnel, passengers, equipment and aircraft is your number one priority at all times.
- Operation of various aircraft servicing equipment to handle aircraft electrical, engine start, lavatories and water service, and deicing in some locations.
- Provide safe guidance of aircraft to and from parked areas, taxiways and gate areas. Utilizing visual, hand, verbal and electronic communications.
- Pushing or towing aircraft to and from designated locations on the airport.
- Able to assist disabled passengers in and out of the aircraft.
- Thorough cleaning of aircraft interiors, including turn and overnight as directed by company and/or client specifications and procedures.
- Pull computer work assignments and provision aircraft as directed.
- Pull assignments or work orders from computer, as needed.
- Do all reports accurately and in a timely manner.
- Must be familiar with all FAA/Airline/Company/Airport regulations.
- Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
- Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
- Attend meetings and inservices as required.
- Utilize appropriate communications channels and maintain records, reports and files as required.
- Must be attired in proper uniform and protective gear as directed by company officials and identification must always be visible.
- Adhere to company policies and procedures and participate in achievement of company objectives.
- Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
- Perform other duties as requested.
Pay Rate: $15.50 - $15.50
"The hourly pay wage will vary depending on airport location"
