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Scheduler Flight Crew

JetBlue Airways Corporation • Long Island City, NY, US • 3d ago

Position Summary:

The Flight Crew Scheduler schedules Flight Crewmembers in accordance with the Federal Aviation Regulations (FARs), Company policies and procedures, and the Collective Bargaining Agreement. The highest level of customer service is essential while coordinating with other departments and communicating with Crewmembers.

Essential Responsibilities:

Schedule and notify Flight Crewmembers in accordance with Federal Aviation Regulations (FAR Company policies and procedures, and Collective Bargaining Agreement (CBA) using available data and reports

Monitor Flight Crewmembers’ schedules for irregularities

Process Crewmember schedule adjustments using automated computer programs

Arrange for Crewmember hotel and/or transportation if necessary

Assist with research, data analysis, development and execution of departmental programs

Complete other duties as assigned by Crew Services and/or System Operations Leadership

Minimum Experience and Qualifications:

High School Diploma or General Education Development (GED) Diploma

One (1) year customer service or office experience

Successful completion of pre-employment assessment(s)

Available for overnight travel (10%)

Must pass a pre-employment drug test

Must be legally eligible to work in the country in which the position is located

Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications

Bachelor’s Degree OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience

Crew Scheduling experience

Operations experience in Part 117 and 121 Airline environment

Crewmember Expectations:

Flexible work schedule to support the 24/7 operation

Regular attendance and punctuality

Potential need to work flexible hours and be available to respond on short-notice

Able to maintain a professional appearance

When working or traveling on JetBlue flights, and if time permits, all capable Crewmembers are asked to assist with light cleaning of the aircraft

Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun

Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards

Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls

Upholding JetBlue’s safety performance metric goals and understanding how they relate to their duties and responsibilities

Equipment:

Computer and other office equipment

Work Environment:

Normal Office Environment

Physical Effort:

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

The base pay for this position starts at $26.25 per hour. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.