Department:
Artificial Intelligence & Data Transformation
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Department Planning Consultant invests in the future of Southwest by supporting the productivity of the AI and Data Transformation Department by contributing to the execution of effective strategies that manage the operations and processes of the Department. This role will support budget forecasting and resource allocation efforts, ensuring alignment between workforce expenditures and departmental financial goals to optimize cost-effectiveness while meeting staffing and development needs. The Department Planning Consultant is an innovative problem-solver, who is excited about the opportunity to drive the future of Southwest Airlines.
The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
- Collaborate with Department Leaders to create presentations and communication materials that clearly articulate department initiatives and updates to both internal and external audiences
- Support org-related programs and proactively identify new opportunities that drive improvement to the operational health of the department
- Partner and work effectively across departments and with all levels of management to develop and implement department planning initiatives
- Prepare and deliver presentations to diverse stakeholders, including leadership, team members, and cross-functional partners, ensuring clarity and impact in communication
- Support content creation for various mediums, such as reports, leadership briefs, blog posts, and internal communications, with a focus on consistency and effectiveness
- Contribute to the planning and coordination of events, workshops, and meetings that engage and inform department stakeholders, enhancing department collaboration and knowledge sharing
- Monitor department performance indicators and assist in the development of action plans to drive improvement in operational efficiency and customer satisfaction
- Collaborate with teams to monitor and optimize departmental spending for cost-effective operations
- Provide insights for financial decision-making based on thorough budget performance analysis
- Must be able to meet any physical ability requirements listed on this description
- May perform other job duties as directed by Employee's Leaders
Knowledge, Skills, and Abilities
- Skilled in effective presentation and communication with the ability to engage and influence diverse audiences
- Ability to create clear, concise, and effective communication materials, including PowerPoint presentations, reports, and talking points
- Ability to collaborate across functional areas to support strategic initiatives and ensure alignment with overall company objectives
- Knowledge of basic data analysis and metrics to support departmental reporting and decision-making
- Ability to manage time effectively, balancing multiple priorities while meeting deadline
- Ability to build strong relationships and foster collaboration within a team and across the organization
Education
- Required: High School Diploma or GED
Experience
- Advanced level experience, seasoned and specialized knowledge in:
- Building and growing a new capability including driving and managing change
- Creating and delivering impactful presentations to leadership and cross-functional teams
- Planning and delivering Organization health initiatives
- Monitoring performance metrics and recommending action plans for improvement.
- Preferred: Experience with budgeting, communication planning, and/or employee experience. Experience planning career progressions or paths.
- Preferred: Experience with SharePoint, PowerPoint, Excel, Teams, QuickBase.
Physical Abilities
- Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $97,750 per year to $108,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you’ll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date11/04/2024