Business Development Manager – ACMI, GSA, FORWARDERS (GLOBAL)
Location: Madrid, Hybrid
Reporting to: Global Cargo Chair
About Swissport
We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.
In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.
The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.
"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.
“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.
"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.
These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.
Job Overview:
Drive commercial business development for forwarder handling, ACMI, and GSA:
- Execute hands-on commercial initiative to expand customer & service portfolio for air cargo services (particular focus: forwarder handling)
- Define business development roadmap and execute together with regional P&L owners & commercial teams
- Own & coordinate the commercial & operational workstreams involved in rolling out innovative new logistics products and services geographically
Own commercial delivery of Global Cargo strategy:
- Maintain network of commercial contacts with strategic cargo customers & industry partners
- Build & maintain sales leads into direct or indirect key cargo customers of Swissport
- Create & deliver sales pitches of new products to additional sets of clients
Requirements:
- Proven commercial track record in air cargo industry
- Preferred: Exposure to management of air cargo operations
- Experience with developing & quantitatively evaluating business cases
- Deep knowledge of both the aviation industry as well as logistics
- Preferred: Experience with customs processes and regulations
- Preferred: Experience in freight forwarding
- Clear sense of customer centricity & lean cost transformation
Qualifications:
- University Degree, MBA is considered a plus
- At least 5 years of professional experience in Business Development or / and strategy consultancy in an international environment
- Previous international M&A experience
- Project management skills with larger scale, international projects
- Sound financial knowledge
- Experience in a matrix organisation
- Experience in post-merger integration is a plus
- Experience / affinity to HR and / or Legal related M&A issues is a plus
- International exposure and “out of the box” thinking
- Personal drive and entrepreneurial spirit (“can do mentality”)
- Strong communication skills
- Ability to work autonomously and think analytically
- Flexible, stress resistant and strong team player
- Proficiency in English, any other languages are a plus
- Willingness to travel (up to 30% at times)
