We are Pegasus Airlines!
We are Pegasus. We represent the new generation in Turkish aviation. With our motto: Everyone has the right to fly, we inspire our guests to travel with low fares thanks to our business model.
As your digital airline, our guest-centric approach offers digital technologies and unique innovations that enhance the travel experience.
Today, we operate connecting flights to more than 50 countries across Türkiye, Europe, North Africa, the Middle East, Russia, and Central Asia. We have one of the youngest fleets in Turkey, which exceeds 100 aircraft in 2024.
Are you ready to embark on your Pegasus career path as our Senior Social Media Specialist flight number PC-2024?
Requirements
· Fluent in English, both written and spoken,
· 4 years social media, influencer and customer complaint management experience,
· Experienced in management of social media, crisis management, and listening platforms,
· Ability to generate customer insights from social media conversations and able to take actions accordingly,
· Good communication and interpersonal relationship skills,
· Being patient to teammates and customers,
· In hard conditions, take fast actions and decision,
· Team Player with other functionalities,
· Awareness of the latest trends and the outside world,
· Strong strategic planning, project management, multitasking, analytical and organizational skills
· MC Office skills.
In this role you will
- Define and manage the strategy for all Pegasus Airlines' social media channels, overseeing content in both Turkish and English in collaboration with key partners.
- Coordinate with the digital agency to ensure effective account management across all platforms.
·Responsible for community management, community engagement. Supervise “social media support team” located in Wephelp.
· Responsible for company’s online reputation management. Coordinates all essential actions to prevent a potential crisis case.
· Responsible for monitoring and evaluating brand’s all social media platforms performance and providing regular business reports.
· Being responsible for influencer relations, identify the community leaders and empower them to more actively contribute to the brand’s community by creating regular campaigns & cooperation.
· Work closely with online reputation management agency in monitoring and crisis management
· Continuously follow new social media tools, best practices and how other organizations and companies are using them and implement the preferred social media solutions for business issues
What Pegasus Airlines can offer you
- Discounted domestic and international flight tickets that includes first-degree family members, For single candidate can add +1 person, Discounted flight with contracted airlines to destinations where there are no flights
- Private health insurance
- Food voucher
- Remote and flexible working hours on certain days according to working model, allowance for remote working days
- Fun@Fly Social Activity Clubs (Social clubs such as theatre club, sailing, trekking, running, basketball , volleyball and football teams, e-sports team)
- Fitness center
- Kindergarten opportunity for female employees (Istanbul, Izmir, Antalya)
- Performance based bonus system
- Shuttle
Discover Pegasus Airlines!
Our Framework for a Sustainable Future prioritizes our impact on the environment and society, as well as economic development. We call our route Sustainable Future. By 2050, we aim to eliminate carbon emissions from our operations, and we are working towards this goal. We are proud of a rich governance culture that is developed through a perspective open to continuous improvement and the feedback of our stakeholders. We regularly and transparently share our targets and performance on these issues with the public.
Gender equality is at the foundation of our corporate culture. We are one of the pioneering airlines that have signed IATA's voluntary initiative "25by2025" to increase the representation of women in all areas of the aviation industry, including pilot, technician and management ranks. We were the first airline in the world to join the UN Women's Empowerment Principles (WEPs) platform.
Listen to every different voice in our quest for a more equal tomorrow for future generations and we call our voice #PegasusHarmony 💛
