Job Summary
Reporting to the Station Manager, YHZ, the Administrative Coordinator, is the main point of contact for all airport operations team members for administration and payroll.
Duties & Responsibilities
Scheduling
- Assign individual Team Members to created schedule patterns
- Review schedule up to 72 hours in advance and make adjustments if necessary to ensure sufficient resources
- Daily schedule creation including the assignment of teams
- Coordinate the training schedule with Learning and Development and backfill open shifts that may result with a view to managing costs
- Solicit team members to cover open shifts
- Process and track shift trades and drops
- Coordinate leave/vacation requests and vacation bids
- Ensure scheduled hours do not exceed budget hours. Advise Station Manager of deviations from budget hours
Payroll
- Responsible for all payroll submissions, monitoring, adjustments
- Liaise with the payroll department to resolve any payroll discrepancies
- Track overtime
Administration
- Update and monitor the attendance tracker, including controllable and uncontrollable infractions
- Review attendance tracker on a monthly basis and determine if any action is required
- Attendance follow up and scheduling of coaching sessions between supervisor and team member
- Preparation of coaching and disciplinary letters for review by People and Culture
- Completion of WSIB Reports as required
- Tracking progress of employees on modified duties or WSIB claims
- Assist with the recruitment process for new team members, including interviewing and document processing
- Onboarding of new Team Members (including facilitating security screening, badging, uniforms, drug screening, driver test, and form completion)
- Facilitate, track, and administer renewals of Team Member security clearances
- Maintaining inventory of all office and general supplies
- Handle baggage delivery, damage bag repair and replacement
- Process vendor invoices for Manager approval
- Point of contact for all Station deliveries
Behavioural Competencies
- Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
- Teamwork: Working collaboratively with others to achieve organizational goals.
- Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
- Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
- Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
- Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Qualifications
- Knowledge and proficiency in Microsoft Word, Excel, PowerPoint, Gmail, and other google products
- Duties require professional verbal and written communication skills and the ability to type 50 wpm
- Positive track record of establishing/maintaining positive and cooperative working relationships with others, both internally and externally.
- Excellent oral and written communication skills
- Ability to problem solve and make decisions to enhance organizational effectiveness
- Ability to undertake self-directed tasks
- Excellent time management skills
- Attention to detail; the capacity to prioritize by assessing situations to determine urgency
Location
Halifax (Halifax Stanfield International Airport - YHZ)
Company Description
Since 2006, Porter Airlines has been elevating the experience of economy air travel for every passenger, providing genuine hospitality with style, care and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400 aircraft serves a North American network from Eastern Canada. Headquartered in Toronto, Porter is an Official 4 Star Airline® in the World Airline Star Rating®. Visit www.flyporter.com or follow @porterairlines on Instagram, Facebook and Twitter.
