Role Introduction
Reports to: Senior Solution Lead
This role is part of the Solution Centre in our Information Technology (IMT) department who strive to be at the forefront of technological innovations and provide a seamless experience to our customers.
As the Solution Analyst, you will play a crucial role in translating business requirements into functional and technical specifications. You will work closely with both internal and external stakeholders to drive the end-to-end solution development of software applications, ensuring the delivery of high-quality, user-friendly applications which reflect Cathay’s vision to becoming one of the world’s greatest service brands.
With your expertise and skills in solution delivery, you will be an integral part of our Travel Shopping solution team to work on the system which support our flight reservation system. Enabling you to gain exposure in flight bookingsystem operations that only a world-renownedairline can give.
Key Responsibilities
- Analyse requirements and assess detailed solutions options from a system perspective
- Support solution design and contribute expertise to ensure high level design decisions can be delivered
- Perform conversion, creation, alignment, traceability and successful mapping requirements into functional and technical specifications
- Ensure requirements are mapped and documented to functional and technical specifications for software development projects
- Carry out level 2 and level 3 incident support for in-production systems and manage end user expectations
- Oversee application development vendors on development and implementation work as required
- Oversees QA on development of all solution components to ensure requirements and all relevant Cathay standards are being met
- Keep abreast of the business strategy, business plan and latest industrial trends
- Work with other teams within Information Technology Department to drive innovation
Requirements
- At least 3 years in application development and support
- Experience in programming with languages with Java is a must
- Hands-on experience in backend development and implementation is essential
- Proficiency in React (Next.js), Node.js is preferred
- Experience in Agile delivery model is a plus
- Tertiary qualifications are essential
- Ability to collaborate with internal and external stakeholders effectively
- Strong analytical and problem-solving skills
- Good understanding of the latest technological trends
- Good command in verbal and written English
- Candidates with less experience will be considered as Solution Specialist
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
